Summary
Overview
Work History
Education
Skills
Timeline
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SEYEDEH MARYAM MOUSAVI

DUBAI,UAE

Summary

Dynamic sales and marketing professional with a proven track record at Shadi Tours, excelling in customer relationship management and contract negotiation. Successfully developed customized solutions, driving significant territory growth and enhancing customer satisfaction. Recognized for leadership in training teams and implementing impactful promotional campaigns to boost sales volume.

Overview

7
7
years of professional experience

Work History

SALES & MARKETING

SHADI TOURS
TEHRAN, IRAN
03.2022 - 09.2024
  • Developed and significantly grew assigned territory using strong engagement and marketing skills.
  • Trained and mentored junior sales representatives and team members.
  • Implemented promotional campaigns to boost sales volume.
  • Resolved customer complaints regarding sales and service.
  • Identified customer needs and developed customized solutions.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Negotiated contracts and closed agreements to maximize profit.
  • Supported sales team members to drive growth and development.
  • Worked effectively in team environments to make the workplace more productive.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • RELOCATION TO DUBAI WHERE I HAVE ESTABLISHED MY OWN COMPANY AND MAINTAINED A PREVIOUS CLIENT / MARKETING BASE TO PURSUE A MORE LUCRATIVE CONCEPT IN THE UAE.

TEAM LEAD / MANAGER

MOHAMMADI COFFEE
AHVAZ, IRAN
08.2017 - 11.2020
  • Provided support to junior staff during peak periods of workloads.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Coordinated daily operations, ensuring team adherence to company policies and procedures.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Assessed market trends and competitor strategies to inform team direction and focus.
  • Facilitated team meetings to discuss targets, strategies, and address any issues.
  • Oversaw training and development programs to enhance team skills and knowledge.
  • Developed strategies to increase team productivity and improve customer service levels.
  • BUSINESS SUSPENDED DUE TO COVID

Education

Bachelor of Science - JUDICIAL LAW

ISLAMIC AZAD UNIVERITY
AHVAZ
06-2016

Skills

  • Sales strategy
  • Market analysis
  • Customer relationship management
  • Promotional campaigns
  • Contract negotiation
  • Data analysis

Timeline

SALES & MARKETING

SHADI TOURS
03.2022 - 09.2024

TEAM LEAD / MANAGER

MOHAMMADI COFFEE
08.2017 - 11.2020

Bachelor of Science - JUDICIAL LAW

ISLAMIC AZAD UNIVERITY

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SEYEDEH MARYAM MOUSAVI