Seymour Michelle
Jackson,OH
Summary
Dynamic content creator with a proven track record at Webgroup Czech Republic A.s., adept at enhancing brand visibility through engaging social media strategies. Skilled in deadline management and problem-solving, I excel in creating unique performances and collaborating effectively with teams to elevate audience experiences. Proficient in graphic design tools and customer service excellence.
Overview
26
26
years of professional experience
Work History
Content Creator
Webgroup Czech Republic A.s.
Nove Mestro Czech Republic
01.2019 - Current
- Developed engaging content for social media platforms to enhance audience interaction.
- Researched industry trends to inform content strategy and maintain relevance.
- Assisted in creating visual assets using graphic design tools for multimedia projects.
- Collaborated with team members to brainstorm and refine creative ideas for campaigns.
- Supported project management by organizing deadlines and coordinating tasks effectively.
- Elevated brand visibility across social media platforms by consistently creating and sharing engaging content tailored to target audience interests.
- Engaged with audiences to create memorable experiences at live performances.
- Used social media to promote events and build audience.
- Implemented creative techniques to create unique performances.
- Created choreography for individual and group performances.
- Developed show concepts and themes to engage audience members.
Stave Joint Operator
Speyside Bourbon & Cooperage Inc
Jackson, OH
03.2017 - 11.2018
- Operated machinery to ensure efficient production processes.
- Monitored equipment performance and conducted routine maintenance checks.
- Collaborated with team members to streamline workflows and enhance productivity.
- Trained new operators on safety protocols and operational procedures.
- Maintained accurate records of production data and equipment usage.
- Assisted in troubleshooting equipment issues to minimize disruptions in operations.
Customer Service Representative/Payroll/Human Resources Specialist
Staffing America Inc
Remote
05.2000 - 01.2017
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Utilized CRM software to track customer interactions and enhance service quality.
- Assisted in training new team members on customer service protocols and best practices.
- Developed workflows to streamline complaint resolution process, improving customer satisfaction.
- Processed applications and placed and removed temporaries on/off job assignments.
- Processed payroll
- Accounts Receivable/Payable
- Sales
Medical Receptionist
Metropolitan Urologists Inc
Columbus, OH
05.2002 - 04.2004
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Facilitated communication between patients, physicians, and insurance providers to enhance service quality.
- Processed medical records and maintained accurate patient files in electronic health record systems.
- Coordinated billing inquiries and resolved discrepancies, ensuring timely payment processing.
Education
High School Diploma -
Jackson High School
Jackson, OH Skills
- Deadline management
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Customer service
- Critical thinking
- Payroll processing
- Office administration
- HIPAA compliance
- Insurance verification
Timeline
Content Creator
Webgroup Czech Republic A.s.
01.2019 - Current
Stave Joint Operator
Speyside Bourbon & Cooperage Inc
03.2017 - 11.2018
Medical Receptionist
Metropolitan Urologists Inc
05.2002 - 04.2004
Customer Service Representative/Payroll/Human Resources Specialist
Staffing America Inc
05.2000 - 01.2017
High School Diploma -
Jackson High School