Seyna Picard
Summary
Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Chick-fil-A
06.2022 - 07.2023
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Assisted with menu development and updates, ensuring accurate descriptions and highlighting specials.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Increased guest return rate through personable interactions and genuine interest in their dining preferences.
Busser
Sea Hags Bar And Grill
05.2021 - 10.2021
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
High School Diploma -
St. Petersburg Catholic High School
6333 9th Ave N, St. Petersburg, FL 3371005.2024
Skills
- Team player attitude
- Strong work ethic
- Customer Complaint Resolution
- Guest Service
- Guest Inquiries
- Professional appearance
Timeline
Front of House Employee
Chick-fil-A
06.2022 - 07.2023
Busser
Sea Hags Bar And Grill
05.2021 - 10.2021
High School Diploma -
St. Petersburg Catholic High School
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