Sha-nai Jackson
Buffalo
Summary
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Diligent professional with superior work ethic, friendly demeanor and several years of experience. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.
Overview
4
4
years of professional experience
Work History
Fulfillment Expert
Target
03.2024 - Current
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Used handheld scanners to key in data for packages.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Selected products and items from shelves and pallets for customer orders.
Replenishment Associate
Primark
06.2024 - 08.2024
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Put together visually-pleasing displays for regular merchandise and sales promotions.
- Kept sales floor and stockroom neat and clean.
- Monitored inventory levels to ensure sufficient stock was available at all times.
Team Member/Birthday Party Host
Urban Air Trampoline and Adventure Park
07.2022 - 07.2024
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Answered phone calls regarding inquiries about products or services.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Answered customers' questions and provided information on store procedures or policies.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Resolved customer complaints in a professional manner.
- Responded to questions, complaints and conflicts quickly and thoroughly.
- Greeted guests to promote positive, memorable experiences.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Displayed excellent problem solving skills when dealing with unexpected issues that arose during the party.
- Adapted quickly to last-minute changes or challenges, maintaining composure under pressure.
HIR Security Liaison
D’Youville University
09.2023 - 05.2024
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners..
- Solved conflicts and addressed issues that occurred between other entities and business.
- Generated reports detailing findings and recommendations.
BOPIS Lead
Old Navy, Gap
06.2021 - 06.2022
- Confirmed items picked for orders by keying codes into system.
- Received and reviewed packing lists and fulfilled purchase orders.
- Assisted customers with locating products in store when needed.
- Managed multiple tasks simultaneously while adhering to strict deadlines.
- Bagged, labeled and boxed items to prepare for stocking and customer order fulfillment.
Education
Bachelor of Science - Exercise And Sports Studies
D’Youville University
05-2027
Skills
- Logistics planning
- Packing expertise
- Warehouse operations
- Box building and packing
- Stock replenishment
- Order picking
- Shipment preparation
- Assertiveness
- Recordkeeping
- Multitasking Abilities
Contact
Buffalo, NY 14206
Timeline
Replenishment Associate
Primark
06.2024 - 08.2024
Fulfillment Expert
Target
03.2024 - Current
HIR Security Liaison
D’Youville University
09.2023 - 05.2024
Team Member/Birthday Party Host
Urban Air Trampoline and Adventure Park
07.2022 - 07.2024
BOPIS Lead
Old Navy, Gap
06.2021 - 06.2022
Bachelor of Science - Exercise And Sports Studies
D’Youville University
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