Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Sharole Osbourne

Register Intern Marriage And Family Therapist
Tamarac,FL

Summary

Dedicated and compassionate professional with a master's degree in psychology specializing in Marriage and Family Therapy. Experienced in providing support through a student internship at The Bougainvilla House, Inc. and as a group facilitator, as well as in medical assistance within a pediatric setting. Engaged in community service with youth through various programs and organizations, demonstrating a commitment to personal growth and development. Seeking an opportunity to further my career, driven, eager to learn, and ready to take on new challenges.

Overview

18
18
years of professional experience
4
4
years of post-secondary education

Work History

Student Intern /Group Facilitator

The Bougainvillea House Inc.
Fort Lauderdale, Florida
08.2024 - Current
  • Received positive feedback from supervisors for professionalism, empathy, and ability to build therapeutic rapport with clients.
  • Demonstrated growth from intern to facilitator, showing initiative, leadership, and ability to manage group dynamics effectively.
  • Conducted intake assessments, developed treatment plans, and maintained accurate and timely clinical documentation in accordance with agency standards.
  • Facilitated psychoeducational and process groups for clients addressing substance use, mental health challenges, and trauma-related issues.
  • Oversaw support groups for 4-10 clients suffering from Mental Health and Substance Use

Customer Service Nirvana Specialist

Comcast
Miramar, Florida
01.2013 - 02.2024
  • Maintained a customer account information database (incl. canceling and updating customer accounts).
  • Prepared monthly reports on customer satisfaction.
  • Helped to resolve a recurring product complaint by analyzing reports and identifying significant processes.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.

Medical Assistant

Pediatric Associate
Weston , FL
01.2007 - 01.2012
  • Scheduled patient appointments, including new follow-ups, reschedules, and cancellations. Commanded by managers for friendliness and accuracy.
  • Provided general patient services: directions, parking garage validation, or calling for transportation. Received 90% positive reviews on patients’ evaluation forms.
  • Aided other providers and performed direct patient care procedures: taking vital signs, patient assessment, patient preparation, and electrocardiogram (EKG)
  • Obtained client medical history, medication information, symptoms, and allergies.

Education

Master of Science - Psychology, Marriage And Family Therapy

Carlos Albizu University
Doral, FL
09.2023 - 08.2025

Bachelor of Science - Psychology

The University of Arizona (Global Campus)
Doral, FL
01.2019 - 03.2021

Skills

Fast learner

Active listening skills

Leadership qualities

Adaptability

Word processing

Documentation and reporting

Excellent listener

Affiliations

  • AAMFT, Liability Insurance
  • American Psychological Association (APA)

Timeline

Student Intern /Group Facilitator

The Bougainvillea House Inc.
08.2024 - Current

Master of Science - Psychology, Marriage And Family Therapy

Carlos Albizu University
09.2023 - 08.2025

Bachelor of Science - Psychology

The University of Arizona (Global Campus)
01.2019 - 03.2021

Customer Service Nirvana Specialist

Comcast
01.2013 - 02.2024

Medical Assistant

Pediatric Associate
01.2007 - 01.2012

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Sharole OsbourneRegister Intern Marriage And Family Therapist