Shaakira Gillette
Mullica Hill,NJ
Overview
25
25
years of professional experience
Work History
Associate Director, Criminal Justice Programming
08.2024 - Current
- Professional who supports the director in overseeing the operations and goals of Behavioral Health and Justice Division
- Collaborate with the director team to coordinate daily activities, ensure compliance with regulations and internal policies, and monitor the achievement of objectives
- Directly oversee and monitor Police Based Initiatives, Veterans Unit, and Courts Initiatives
- Develop and support the division during return to office, new mayoral administration, and extensive staff turnover.
Criminal Justice Program Manager
05.2022 - 08.2024
- Ensuring the success of complex initiatives and partnerships
- Planning and Monitoring of Police Based Initiatives and the Crisis Intervention Team, (CIT)
- Ensuring each initiative adhere to schedules, specifications and budgets
- Manage resources across project and ensure strategic alignment with Department of Behavioral Health goals
- Identify and address problems and risks between stakeholders and implement corrective measurements
- Communicate with stakeholders, City of Philadelphia Partners, and Behavioral Health and Justice Division Senior Management to ensure effective collaboration
- Manage Program deliverables and outcomes.
Forensic Supervisor
Behavioral Health & Justice Division, (BHJD)
02.2018 - 05.2022
- Supervise daily activities of the Crisis Intervention Team, (CIT) Program
- Assist with Implementation, Protocols and Management of the Post Arrest Screening & Supports and Police Assisted Diversion Program
- Supervise three Behavioral Health Navigators and Crisis Intervention Team Coordinator
- Assist with the development, management, and supervision of Behavioral Health 911 Navigators
- Serve as a liaison between 911 Radio Room, Philadelphia Crisis Line, and Department of Behavioral Health
- Assist with staff training and on-boarding
- Assist with the development and support of new protocols for 911 including implementation of innovative ideas to cross train Behavioral Health Staff in Police Ops
- Assist with the development and implementation of the Crisis Intervention Response Team, (CIRT)
- Participate in ongoing operational, steering, community, and workgroup meetings.
Forensic Screening & Assessment Coordinator
Department of Behavioral Health and Intellectual disAbilities Specialized Clinical & Criminal Justice Unit, (SCCJU)
02.2015 - 01.2018
- Serve, along with the RESPONDS Pre-Trial Team, the needs of non-violent defendants whose contact with the criminal justice system is related to symptoms of SMI and/or co-occurring disorders; it will also include any individual experiencing suicidal ideation
- Collaborate with court personnel, law enforcement, jails, prisons, community providers and family members to provide management of police crisis referrals
- Engage and triage individuals with mental health needs in the police districts and offer mental health services as needed/requested
- Conduct on site risk and mental health assessments for all police referrals
- Coordinate with police staff to immediately implement suicide prevention protocol and place the individual in a suicide prevention cell
- Coordinate placement of care and follow-up care for defendants referred by the Philadelphia Police Department
- Identify defendants that have CBH eligibility or recently lost eligibility and coordinate those referrals through the specialized CBH Team
- Review clinical notes to assure provision of quality services for the unique needs of the defendant
- Interface with various Criminal Justice agencies to provide behavioral health trainings and technical assistance
- Provide recommendations for identified gaps in mental health training within the criminal justice system
- Document all outcomes in various department data bases
- Facilitate special planning meetings within DBH and the Criminal Justice System to improve services and quality of care
- Inform mental health treatment provider at the Philadelphia Prison System of impending transfer of individuals with SMI and/or suicide risk
- Notify the case manager of the need for community linkage for defendants with SMI and/or co-occurring substance abuse problems who are released to the community
- Link individuals who are released on bail to DBHIDS services, as needed, through CBH
- If the individual already has case management, notify TCM agency of arrest date and charge
- Document provision of services and assist with evaluation and possible future expansion of Forensic Assessments at all seven Police Processing Sites in Philadelphia.
Post Arrest Crisis Screener
Department of Behavioral Health and Intellectual disAbilities Specialized Clinical & Criminal Justice Unit, (SCCJU)
04.2011 - 02.2015
- Evaluate detainees with severe mental health disorders/suicidal ideations at the Philadelphia Police Department
- Assesses mental, behavioral, emotional, and developmental disorders of patients/clients/inmates by observing patients/clients/inmates; reviewing data and information, psychological reports, etc., provided by other professionals and staff; interviewing patients/clients/inmates, family, and/or staff to elicit information concerning patients/clients/inmates; administering and interpreting standardized tests of personality, interest, vocational aptitude, intelligence, academic achievement, degree of symptom severity, and/or risk assessment; Coordinate referrals in narrative reports based upon the patient’s/client’s/inmate’s need
- Provide Mental Health and Crisis Intervention Training for the Philadelphia Police Department
- Link all offenders to support services and diversion programs
- Develop the first Crisis Intervention Program for Intercept two in Philadelphia
- Develop Protocols and criteria for Diversionary Program
- Work closely with Community Behavioral Health, Acute Services, MET Team, Crisis Response Team, and other Behavioral Health entities
- Referral Process for Victims of Targeted Population
- Coordinate aftercare at prisons, community, courts, etc
- Develop Protocol and criteria for Diversionary Program with Community Stakeholders
- Prepare budgetary analysis for the Bureau of Justice Assistance, BJA.
Supervisor of Intensive Case Management Unit
Department of Behavioral Health and Intellectual disAbilities, Office of Addiction Services, (OAS)
Philadelphia, PA
08.2006 - 04.2011
- Supervise 5 to 10 Case Managers; monitor time in and out of office
- Orientation of BDAP and Case Management unit guidelines
- Provide clinical supervision, peer review and quality assurance for staff
- Provide direct supervision of case managers
- Conduct bi-weekly supervision of client records with each case manager
- Prepare documented review of each case manager’s supervision for Case Management Director bi-monthly
- Inform Director of Case Management of any critical cases
- Provide technical assistance and trainings
- Maintain communication with BHSI’S Clinical Care Managers to provide continuity of care through the BHSI/BHS System
- Monitor productivity of each Case Manager on weekly basis
- Responsible for personal management of staff to include assisting the Director in hiring, disciplining, termination, and employee evaluation in accordance to PMHCC personnel policies
- Chair person, Client Advisory Board
- Maintain a Case Load of 5 chronic homeless and substance abusing clients.
Intensive Case Manager
Department of Behavioral Health and Intellectual disAbilities, Office of Addiction Services, (OAS)
Philadelphia, PA
11.2004 - 08.2006
- Monitor, and manage a caseload of 25 Co-occurring woman with families
- Coordinate Housing, Employment and Health Workshops
- Facilitate Anti-Relapse Prevention Workshops
- Conduct Assessments every 60 days
- Work with other social service entities to provide case coordination and continuity of care
- Assist clients to navigate between various behavioral health systems
- Advocate for clients rights, self-sufficiency and community reunification
- Interview, evaluate, and assess potential clients and families
- Coordinate family and independent city resources
- Participate in Consumer Satisfaction Team by reviewing clients complaints and follow up with appropriate level of investigation
- Participate in the Marketing Working Group by assisting with the development of a marketing plan for the Department of Behavioral Health
- Blue Ribbon Commission Liaison, assisting the Department of Behavioral Health create the best child and adolescent behavioral health system in the country, by meeting and implementing different ideas for improving the quality and efficiency of the behavioral health system of care for children and their families
- Power point presentations on the Department of Behavioral Health Services Intensive Case Management Referral process
- Provide Mental Health First Aid Training as needed.
Criminal Justice Treatment Initiatives Case Manager
Forensic Intensive Recovery, (FIR), PHMC
Philadelphia, PA
05.2005 - 08.2005
- Conduct substance abuse/mental health assessments of forensic clients
- Assist in various Criminal Justice procedures
- Travel to the County prison to conduct groups and perform assessments as needed
- Arrange for vocational and educational services
- Inter-agency communication with Philadelphia Adult Probation/Parole department
- Maintain data base service plans as well as providing other ancillary services.
Intensive Case Manager Technician
Department of Behavioral Health and Intellectual disAbilities, Office of Addiction Services, (OAS)
Philadelphia, PA
10.2003 - 11.2004
- Manage a caseload of 25 uninsured adult substance abusing single men & women
- Prepare and complete evaluations, assessments, and service plans
- Develop partnership with support services
- Monitor client’s progress in the community upon discharge from treatment facilities
- Refer and connect clients to all appropriate support services (i.e
- Housing, employment, childcare, life skills, education, etc.)
- Advocate for clients rights, self-sufficiency, and community reunification.
Intensive Case Management Unit Assistant
Department of Behavioral Health and Intellectual disAbilities, Office of Addiction Services, (OAS)
Philadelphia, PA
02.2000 - 10.2003
- Facilitate relapse Prevention Workshops and trainings
- Participate in coordination of client’s aftercare and follow-ups
- Reviewed client’s substance abuse history and assisted in appropriate referrals
- Organized job readiness trainings
- Reviewed, and revised completed chart
- Office Support, research and archiving.
Timeline
Associate Director, Criminal Justice Programming
08.2024 - Current
Criminal Justice Program Manager
05.2022 - 08.2024
Forensic Supervisor
Behavioral Health & Justice Division, (BHJD)
02.2018 - 05.2022
Forensic Screening & Assessment Coordinator
Department of Behavioral Health and Intellectual disAbilities Specialized Clinical & Criminal Justice Unit, (SCCJU)
02.2015 - 01.2018
Post Arrest Crisis Screener
Department of Behavioral Health and Intellectual disAbilities Specialized Clinical & Criminal Justice Unit, (SCCJU)
04.2011 - 02.2015
Supervisor of Intensive Case Management Unit
Department of Behavioral Health and Intellectual disAbilities, Office of Addiction Services, (OAS)
08.2006 - 04.2011
Criminal Justice Treatment Initiatives Case Manager
Forensic Intensive Recovery, (FIR), PHMC
05.2005 - 08.2005
Intensive Case Manager
Department of Behavioral Health and Intellectual disAbilities, Office of Addiction Services, (OAS)
11.2004 - 08.2006
Intensive Case Manager Technician
Department of Behavioral Health and Intellectual disAbilities, Office of Addiction Services, (OAS)
10.2003 - 11.2004
Intensive Case Management Unit Assistant
Department of Behavioral Health and Intellectual disAbilities, Office of Addiction Services, (OAS)
02.2000 - 10.2003
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