Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shabnam Chohan

Brownstown

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

7
7
years of professional experience

Work History

Manager

Amazon
07.2023 - Current


  • Managed and motivated employees to be productive and engaged in work
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons

Sorter

Amazon
11.2020 - 01.2023
  • Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
  • Stacked items according to weights, sizes, types and picking priorities.
  • Assessed and sorted items into containers or designated areas according to classification, size, and condition.
  • Used hand-held scanner to enter data product information

Cashier

JCPenney
07.2018 - 08.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Bachelor of Science - Physiology

Michigan State University (MSU)
East Lansing, MI
05-2023

Skills

  • English
  • Hindi
  • Urdu : Punjabi
  • Microsoft Office
  • Powerpoint
  • Excell
  • Teams
  • SPD Performance Qualification
  • Team leadership
  • Change management
  • Cross-functional collaboration
  • Strategic planning & vision setting
  • Time management
  • Decision-making
  • Customer service
  • Excellent communication
  • Complex Problem-solving

Timeline

Manager

Amazon
07.2023 - Current

Sorter

Amazon
11.2020 - 01.2023

Cashier

JCPenney
07.2018 - 08.2019

Bachelor of Science - Physiology

Michigan State University (MSU)

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