Shabnam Powell
Ooltewah,Tennessee
Summary
Enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior.
Currently in the job embedded program for UTC.
Overview
10
10
years of professional experience
Work History
Substitute Teacher, K-12
ESS
Chattanooga, TN
08.2023 - Current
- Provided instruction for students in core subject areas.
- Researched and selected age-appropriate materials and resources for classroom instruction.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Monitored student performance and provided feedback to inform instruction.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Followed lesson plans designed by absent teachers.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Enforced school and class rules to maintain order in classroom.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Bookkeeper
Southern Comfort Heating And Air Conditioning
Chattanooga, TN
02.2021 - 08.2023
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Assisted in the development of internal controls to safeguard company assets and prevent fraud.
- Developed and implemented procedures to improve accounting efficiency.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Reconciled and corrected issues with financial records.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Handled day-to-day accounting processes to drive financial accuracy.
Claims Processor
Blue Cross And Blue Shield
Chattanooga, TN
06.2014 - 05.2017
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Streamlined communication channels between departments for more efficient handling of claim-related inquiries from both customers and colleagues alike.
- Maintained detailed records of all processed claims for easy retrieval during audits or disputes.
- Provided support during internal and external audits, ensuring accurate representation of the company''s claim history.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
- Managed workload and priorities to meet claims processing meet deadlines.
- Communicated effectively with staff members of operations, finance and clinical departments.
- Trained new employees on claims processing procedures, contributing to a well-prepared workforce.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Maintained confidentiality of patient finances, records, and health statuses.
- Reduced claim processing time for faster customer service and improved satisfaction rates.
Education
Bachelor Of Business - Accounting
University of Phoenix
Tempe, AZ05.2015
Skills
- Decision-Making
- Classroom and Activity Supervision
- Organizational abilities
- Classroom Management
- Documentation And Reporting
- Positive Reinforcement
- Behavior Management
- Creative Thinking
- Enforcing Classroom Rules
- Sound Judgment
- Staff Collaboration
- Adaptable
- Parent Communication
- Complex Problem-Solving
- Student Engagement
- Teaching Life Skills
- Compliance
- Classroom Organization
- Organization and Planning
- Multitasking and Organization
- Relationship building and management
- Verbal and written communication
- Time Management
- Self-Directed
- Cultural Awareness
- Analytical and Critical Thinking
- Good Telephone Etiquette
- Project Planning
Timeline
Substitute Teacher, K-12
ESS
08.2023 - Current
Bookkeeper
Southern Comfort Heating And Air Conditioning
02.2021 - 08.2023
Claims Processor
Blue Cross And Blue Shield
06.2014 - 05.2017
Bachelor Of Business - Accounting
University of Phoenix