ShabnoorBinte Shahid
Buffalo
Summary
Dependable Sortation Associate bringing superior work ethic and proven time management skills necessary to meet challenging performance targets. Familiar with picking, preparing and shipping wide range of merchandise.
Overview
4
4
years of professional experience
Work History
Sortation Associate
Amazon
Buffalo
11.2024 - 03.2025
- Scanned barcodes on packages using RF scanners.
- Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
- Weighed parcels, calculating costs based on type, total weight and final destination.
- Maintained accuracy and speed in sorting packages according to size, weight, and destination.
- Utilized factors such as package shape and final destination to sort into correct bins for delivery.
- Operated mail processing equipment and manually sorted mail.
- Followed safety protocols when operating machinery or lifting heavy objects.
- Utilized portable scanner to mark items delivered to residences and businesses, keeping records current and accurate.
- Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
Cashier Assistant
Amazing Savings
New York
10.2023 - 10.2024
- Welcomed customers, offering assistance to help find store items.
- Greeted customers promptly and responded to questions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Assisted with pricing merchandise for sale in store.
Cashier Team Lead
Dunkin' Donuts Franchising
New York
10.2020 - 08.2023
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Answered customers' questions and provided information on store procedures or policies.
- Maintained current knowledge of store promotions to highlight sales to customers.
Education
BBA - Accounting
Queens College
Flushing, NY08-2021
BBA - Accounting
Comilla Victoria Government College And University
Comilla Bangladesh 12-2018
High School Diploma -
Ispahani Public School And College
Comilla Bangladesh 07-2013
GED -
Government Laboratory High School,Comilla Bd
Comilla Bangladesh 04-2011
Skills
- RF scanner operation
- Package sorting
- Data entry
- Weight calculation
- Package labeling
- Customer service
- Team coordination
- Safety compliance
- Problem solving
- Time management
- Effective communication
- Warehouse safety
- Shipping procedures
- Scan parcels
- Staff development
- Problem-solving skills
- Distribution services
- Lifting techniques
- Workplace safety
- Shipping and receiving proficiency
Languages
English
Full Professional
Bengali
Full Professional
Hindi
Full Professional
Spanish
Elementary
References
References available upon request.
Timeline
Sortation Associate
Amazon
11.2024 - 03.2025
Cashier Assistant
Amazing Savings
10.2023 - 10.2024
Cashier Team Lead
Dunkin' Donuts Franchising
10.2020 - 08.2023
BBA - Accounting
Queens College
BBA - Accounting
Comilla Victoria Government College And University
High School Diploma -
Ispahani Public School And College
GED -
Government Laboratory High School,Comilla Bd