Shabree Lovelace

• Delivered exceptional customer service: Responded to inquiries within an average of 2 minutes, resolved 90% of complaints on the first contact, and maintained a client satisfaction rating of 95% or higher
• Optimized delivery routes: Reduced average delivery times by 10% through route optimization strategies
• Upheld safety standards: Maintained a clean driving record and consistently implemented safe driving practices
• Proficient in utilizing navigation tools to achieve on-time deliveries.

]Experiences

• De-escalation strategies, physical intervention, prompting procedures

Class room Setting

• 1:1
• Data Collection
• Token Economy
• Reinforcement Strategies

Provided seamless classroom coverage across 5 classrooms ensuring continuity in learning for 30 students daily

Supported teachers and the Leadership Team during planned absences and unexpected coverage needs

• Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
• Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
• Reported on student progress, behavior, and social skills to parents.
• Provided enriching curriculum to 10+ students to promote a consistent routine and continuous learning
• Assisted with maintaining a 10 student-to-teacher ratio to ensure a safe and focused learning environment.
• Participated in professional development opportunities, staying current on the latest research and best practices in education.
• Ensured a safe and inclusive learning environment by addressing diverse needs and promoting respect among all students.
• Enhanced student support by delivering one-on-one and small group assistance in various subjects.