SHABU EAPEN
Lewisville,TX
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at Communications Test Design, Inc, CTDI. Skilled in troubleshooting and preventive maintenance, coupled with exceptional problem management abilities. Demonstrated leadership in guiding teams to complete high-quality projects on time, significantly boosting client trust and repeat business.
Overview
36
36
years of professional experience
Work History
Assistant Technician
Communications Test Design, Inc, CTDI
04.2019 - Current
- Maintained detailed and current records on customers, orders and assignments.
- Established trust with clients through consistent delivery of high-quality services within estimated timelines.
- Inspected components, tested wiring and diagnosed system faults.
- Achieved faster repair times by effectively prioritizing workload based on urgency and importance.
- Arrived on time for every shift and appointment to repair and maintain [Type] systems.
- Completed basic and semi-skilled work with little or no oversight.
- Exhibited strong problem-solving skills in diagnosing and repairing various types of equipment malfunctions.
Builder
Carmel Builders
07.2005 - 11.2018
- Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
- Trained new staff on proper building techniques, site regulations and safety protocols.
- Interpreted blueprints accurately, building structures to exact specifications.
- Solved complex construction issues promptly with creative problem-solving abilities, preventing costly delays or compromises in quality.
- Used personal expertise and craftsmanship to complete residential and commercial renovations.
- Demonstrated strong leadership skills by overseeing teams of skilled laborers and tradespeople across multiple projects simultaneously.
- Implemented safety codes and regulations to maintain site compliance and uphold safe working conditions.
- Delivered high-quality projects on time and within budget, consistently meeting client expectations and fostering long-term relationships.
- Achieved high levels of workmanship on every project by monitoring progress closely, providing guidance where necessary, and ensuring best practices were followed.
- Enhanced customer satisfaction by delivering exceptional craftsmanship on all completed projects, leading to positive referrals and repeat business opportunities.
- Collaborated with architects and engineers to develop innovative solutions for complex building challenges.
- Mitigated potential risks associated with construction sites through proactive identification of hazards.
- Optimized resource allocation for various projects, ensuring cost-effectiveness while maintaining quality standards.
- Completed accurate material and labor estimates for jobs with $[Amount]+ budgets.
Accountant
Supriya Packaging
01.1989 - 03.1995
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Education
GED -
Mar Philexenos Memorial ITC
Chengamanadu, Kerala, India11.1990
High School Diploma -
St. Stephen's High School
Pathanapuram, Kollam, Kerala India03.1982
Skills
- Hand and power tools
- Power tool use
- Troubleshooting skills
- Safety awareness
- Customer Relations
- Problem Management
- Diagnostic Skills
- Preventive Maintenance
Timeline
Assistant Technician
Communications Test Design, Inc, CTDI
04.2019 - Current
Builder
Carmel Builders
07.2005 - 11.2018
Accountant
Supriya Packaging
01.1989 - 03.1995
GED -
Mar Philexenos Memorial ITC
High School Diploma -
St. Stephen's High School
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