Shackia Johnson
Bowie,MD
Summary
I'm a dedicated, motivated, experienced, and highly individual. In me, you'll discover a reliable, detailoriented, and extremely hardworking associate, who will serve as a model to encourage other staff members to demonstrate the same high standard of professionalism.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Teacher Assistant
Kiddie Academy
03.2022 - 09.2022
- Supervising students, developing lesson plans, preparing lesson material, and maintaining classroom tidiness
- Assist teachers with lesson preparation by getting materials ready and setting up equipment
- Collaborate with lead teachers to recognize issues students are facing and recommend solutions
- Attend all training classes, parent conferences, and faculty meetings
- Document student progress and communicate with parents to keep them informed
Administrative Assistant
Digraphix, LLC
04.2019 - 07.2020
- Scheduling appointments for event consultations, sending and replying to written correspondence through email, taking messages, creating, filing and maintaining invoices, processing purchase transactions by accepting cash, credit cards and checks
- Utilizing the scanner, Xerox and fax machine to provide clients with additional copies of their contracts
- Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs
- Taking phone calls, completing clerical tasks, greeting patients, collecting patient information, scheduling appointments, and keeping the reception area clean and organized
Hospital Registrar
Crothall Healthcare
07.2017 - 09.2018
- Admitted patients into hospital computer database
- Assigned bracelets identifying patients in the system
- Processed an average of 50-75 patients per day
- Entered customer identification data into computer database
- Updated patient records
Medical Assistant
MedStar Harbor Hospital
10.2015 - 01.2016
- Asked for insurance company of new patients
- Processed an average of 50 patients per day
- Coordinated wheelchairs to bring patients to their rooms
- Interacted closely with patients to take and record their vital signs and biopsies, such as heart rate and blood pressure.
- Organized and cleaned the patient area, set up equipment, cleaned and facilitated room set up after a procedure.
- Scheduled 30+ daily patients for diagnostic testing and follow up appointments to ensure completion of testing
- Initiated and followed through on prior authorizations, referrals, and medication refills.
- Supervised sterilization protocol for equipment, ensuring all were clean and in top working order.
- Adhered to Occupational Safety and Health Administration
(OSHA) guidelines while standardizing quality control methods to provide the highest quality of patient care.
Education
Certificate - Medical Terminology
Penn Foster College
Scottsdale, AZ01.2017
High School Diploma -
Dr. Henry A. Wise Jr. High School
Upper Marlboro, MD01.2014
Skills
- Quick typing skills
- Microsoft Office
- Deep understanding of HIPAAand OSHA regulations
- Customer service
- Basic knowledge of Medical Terminology
- Good communication skills
- General office skills
- Multitasking abilities
- Good written and oral communication
- Lift more than 50 pounds
- Medical Scheduling
- Communication skills
- Computer skills
- Typing
- Administrative experience
- Organizational skills
- Phone etiquette
Certification
- Medical Terminology Certificate
- CPR/AED
- First Aid Certification
- BLS Certification
- HCP - CPR (Adult / Child / Infant / Choking)
Personal Information
Authorized To Work: US
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Teacher Assistant
Kiddie Academy
03.2022 - 09.2022
Administrative Assistant
Digraphix, LLC
04.2019 - 07.2020
Hospital Registrar
Crothall Healthcare
07.2017 - 09.2018
Medical Assistant
MedStar Harbor Hospital
10.2015 - 01.2016
High School Diploma -
Dr. Henry A. Wise Jr. High School
Certificate - Medical Terminology
Penn Foster College
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