Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaconya Michael

Orlando,FL

Summary

Dependable and customer-focused professional with experience

in retail, food service, and student transportation. Skilled in customer service, cash handling, food safety, teamwork, and maintaining a clean, organized work environment. Known for reliability, a positive attitude, and providing excellent service in fast-paced settings.

Overview

21
21
years of professional experience

Work History

Cashier/Deli Associate

Publix
Plantation, FL
10.2022 - Current
  • Provided friendly, efficient customer service in a fast-paced

grocery environment.

  • Accurately process cash, credit, debit, and electronic payments

using POS systems.

  • Resolve customer questions and concerns

professionally.

  • Assemble party platters and specialty orders.
  • Prepare deli products according to company quality

and food safety standards.

  • Verified identification for age-restricted purchases.
  • Follow sanitation, safety, and company compliance

procedures.

.

Bus Attendant

Broward County School Board- Pupil Transportation
Fort Lauderdale, FL
04.2006 - 09.2012
  • Assisted in safely transporting of Exceptional Student Education (ESE) students.
  • Ensured students boarded and exited the bus safely.
  • Secured wheelchairs, safety harnesses, and specialized

equipment.

  • Monitored student behavior and enforced safety procedures.
  • Assisted the driver with daily inspections and bus

readiness.

Waitress

Covenant Village Retirement Home
Plantation, FL
07.2005 - 04.2006
  • Delivered compassionate customer service

to senior residents.

  • Assisted residents with meal selection and dietary needs.
  • Maintained accurate food orders and timely

meal service.

  • Worked closely with nursing and kitchen staff

to meet resident needs.

  • Managed dining room setup and cleanup, maintaining a clean and inviting environment for residents.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Education

High School Diploma -

Cornerstone Christian Correspondence School
Townsend, GA
01-2007

Skills

  • Cash Handling & POS System
  • Cash handling
  • Food Safety & Sanitation
  • Customer Service
  • Multitasking
  • Attention to Detail
  • Sanitation Practices
  • Teamwork
  • Food Preparation
  • Communication

Timeline

Cashier/Deli Associate

Publix
10.2022 - Current

Bus Attendant

Broward County School Board- Pupil Transportation
04.2006 - 09.2012

Waitress

Covenant Village Retirement Home
07.2005 - 04.2006

High School Diploma -

Cornerstone Christian Correspondence School