Sha'Corey Steele
North Carolina Department of Adult Corrections
Statesville,NC
7
years of professional experience
Dedicated and adaptable professional with experience in law enforcement, corrections, and customer service. Skilled in communication, conflict resolution, problem-solving, de-escalation, and maintaining professionalism in high-pressure environments. Proven ability to work effectively with diverse populations, handle sensitive information, follow policies and procedures, and provide exceptional service. Strong background in criminal justice with excellent judgment, attention to detail, and a commitment to integrity, accountability, and teamwork.
Work History
Probation Officer
2 Years 2 Months- Supervised offenders on probation, ensuring adherence to court-ordered conditions and promoting rehabilitation
- Prepare case notes, reports, and recommendations for the courts
- Collaborated with law enforcement, treatment providers, and community resources to coordinate support services for offenders
- Apply conflict resolution and critical thinking skills in high-stress situations
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Developed effective communication skills while interacting with diverse populations including offenders, their families, court personnel, and community partners.
Sales Associate
10 Months- Led sales team to exceed monthly targets through effective training and mentorship.
- Analyzed sales data to identify trends, informing strategic decision-making for promotions.
- Developed and implemented visual merchandising strategies to enhance product presentation.
- Trained new associates on company policies, product knowledge, and customer service standards.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Developed client rapport for better customer satisfaction and repeat business.
Youth Counselor Technician
1 Year 3 Months- Supervised and mentored youth in a secure detention environment
- Developed and enforced safety and security protocols to ensure youth well-being
- Applied conflict resolution and communication skills to effectively manage youth behavior
- Worked with team members to maintain order and enhance rehabilitation efforts
Asset Protection Host
3 Years 1 Month- Monitored store activity to enhance safety and deter theft
- Provided customer assistance in-store and associates while maintaining security standards
- Supported investigations and documented incidents for management review
Education
Bachelor of Science - Criminal Justice
- Chancellor's List
- GPA: Summa Cum Laude
Certified Phlebotomy Technician (NHA)
Skills
Case management
Documentation & Record Keeping
Data entry
Customer service
Report writing
Critical thinking
Timeline
Sales Associate
Foot Locker
02.2025 - 12.2025Read More
Probation Officer
North Carolina Department of Adult Corrections
06.2024 - CurrentRead More
Youth Counselor Technician
Juvenile Detention Center
03.2023 - 06.2024Read More
Asset Protection Host
Walmart
02.2020 - 03.2023Read More
North Carolina A&T State University
Bachelor of Science from Criminal Justice
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Stepping Stone
Certified Phlebotomy Technician (NHA)
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