SHADAE STANLEY
Myrtle Beach,SC
Summary
Highly professional customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing customer concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Captain's Quarters Resort
Myrtle Beach, SC
02.2024 - Current
- Night Auditor since November 2024.
- I worked the first shift throughout the busy summer period.
Front Desk Receptionist
Hotel Blue
Myrtle Beach, SC
02.2024 - 11.2024
- I worked the second shift.
- Preregister early arrivals, and call individual guests as the rooms become available.
- Check the guest into the resort at check-in time.
- Answer incoming calls, and make outgoing calls when applicable.
Front Desk Receptionist
Crown Reef Beach Resort and Water Park
Myrtle Beach, SC
06.2023 - 12.2023
- Front Desk Agent: first shift, mid shift, and second shift.
- Guest services (At Your Service)
- As a guest service personnel I assisted in-house guest with simple requests such as: providing room keys, show rooms, room changes and provide dissatisfied guests with items such as coupons and food vouchers.
Front Desk Agent
Beach Tower Beachfront Hotel a By the Sea Resort
Panama City Beach, FL
08.2021 - 04.2023
- I worked at the front desk at all five of the company’s locations for two years.
- Check individual guests and groups in the resort promptly.
- Create walk-in and call-in reservations.
Education
Associates Degree in General Studies -
St Catherine High School
Spanish Town, Jamaica07-2013
Skills
- Patience and tolerance
- Create reservations
- Concierge service
- Multitasking Abilities
- Excellent communication
- Telephone etiquette
- Professionalism
- Proficient in Agilisys, IQ-Ware, and Maestro
Timeline
Front Desk Receptionist
Captain's Quarters Resort
02.2024 - Current
Front Desk Receptionist
Hotel Blue
02.2024 - 11.2024
Front Desk Receptionist
Crown Reef Beach Resort and Water Park
06.2023 - 12.2023
Front Desk Agent
Beach Tower Beachfront Hotel a By the Sea Resort
08.2021 - 04.2023
Associates Degree in General Studies -
St Catherine High School
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