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Business Analyst with 4+ years of experience in healthcare, insurance, and digital payments. Skilled in gathering and documenting requirements, creating process models, and supporting UAT while also leveraging SQL, Python, Excel, Tableau, and Power BI for data profiling, reporting, and performance tracking. Adept at collaborating with cross-functional teams to translate business needs into actionable solutions that improve efficiency, compliance, and decision-making. Experienced in handling large datasets, building dashboards, and conducting root-cause analysis to provide insights that directly support business strategies. Known for bridging gaps between business users and technical teams while ensuring timely delivery of highquality deliverables.

Quality Assurance professional with comprehensive experience in ensuring product quality and compliance with industry standards. Demonstrates strong analytical skills and methodical approach to identifying and resolving issues. Adept at collaborating with cross-functional teams to achieve optimal results and adapt to evolving project needs. Highly reliable with expertise in software testing, process improvement, and risk management.

To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Professional with strong background in medical claims analysis, adept at ensuring accurate and timely processing of healthcare claims. Skilled in data management, compliance, and problem-solving, with keen eye for detail. Focused on team collaboration and achieving results, adaptable to changing needs, and reliable in high-pressure environments. Strong analytical skills and thorough understanding of healthcare regulations and insurance policies.

Experienced Revenue Cycle and Healthcare Reimbursement Specialist with a strong track record in post pay audits, denials management, and appeals coordination. RHIT-certified with progressive experience across hospitals, academic medical centers, and third-party vendors. Skilled at leading teams, coordinating multi-state payer audit responses, and leveraging deep knowledge of payer policies and clinical documentation to maximize reimbursement. Recognized for accuracy, professionalism, and the ability to streamline processes while ensuring regulatory compliance and operational excellence. Proven ability to resolve complex claim denials, support coding and billing improvements, and collaborate across revenue cycle, case management, and clinical teams.

Shaday Adams

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Denials Resolution Analyst

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Associate of Science - Health & Human Services

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Denials Resolution Analyst

Administrative Worker

Eligibility Specialist

Associate of Science - Health & Human Services

High School Diploma -

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