Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHADAYA MC CONNEGHEY

The Bronx

Summary

Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.

Overview

10
10
years of professional experience
1
1
Certification

Work History

SOS Case Manager

Argus Community
08.2025 - Current
  • Locate potential clients to create referrals
  • Achieve working relationships with MTA staff, coworkers, and general population to progress outreach
  • Document encounters and keep track of recurring clients for referrals and placement to shelters
  • Travel to different locations in parts of New York City to canvass for homeless population

Peer Specialist/Case Worker

Services For The UnderServed (S:US)/Safe Options Support (SOS)
02.2023 - 08.2025
  • Persistent and assertive outreach and engagement using strength-based approaches.
  • Use observational and conversational skills and assessments to assess clients’ needs.
  • Monitor, evaluate, and record participants’ progress with respect to care plan goals.
  • Obtain historical and collateral information, supporting client’s overall health needs

On Call Hospitality

Temps Positions Groups of Companies, New York
05.2019 - 12.2023
  • Provided customer service skills during entrance and cashier services
  • Searched and find on-call position related to hospitality services
  • Used an electronic cash register as a point of purchase for the sale of food at events

Peer Counselor Intern

NYC Health + Hospitals / Jacobi Hospital
11.2022 - 12.2022
  • Participated in daily integrated group meetings
  • Engage participants using supportive counseling, role modeling, appropriate disclosures, and providing hope

Waiver Service Provider

CHDFS, Inc., New York, New York
07.2018 - 05.2019
  • Planned age-appropriate recreational activities for both youth and family
  • Coordinated skill building services, build client knowledge and adaptation skills.
  • Prepared progress and case notes on clients

Cashier/Pharmacy Clerk/POS Associate

Stop and Shop, Bronx, New York
08.2015 - 06.2016
  • Utilized pharmaceutical software to construct and manage customer and prescription profiles
  • Followed the rules and regulations of pharmaceutical guidelines including privacy rights for customers
  • Filed prescription books and prescriptions for further use by pharmacists, organized medications

Education

Bachelor of Arts - Psychology

Iona University
New Rochelle, NY

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Customer service
  • Active listening

Certification

  • New York State Certified Peer Specialist- Provisional
  • Mandated Reporter
  • Preventing and Managing Crisis Situations (PMCS)
  • Food Handler Certificate of Completion
  • Basic Life Support Certificate

Timeline

SOS Case Manager

Argus Community
08.2025 - Current

Peer Specialist/Case Worker

Services For The UnderServed (S:US)/Safe Options Support (SOS)
02.2023 - 08.2025

Peer Counselor Intern

NYC Health + Hospitals / Jacobi Hospital
11.2022 - 12.2022

On Call Hospitality

Temps Positions Groups of Companies, New York
05.2019 - 12.2023

Waiver Service Provider

CHDFS, Inc., New York, New York
07.2018 - 05.2019

Cashier/Pharmacy Clerk/POS Associate

Stop and Shop, Bronx, New York
08.2015 - 06.2016

Bachelor of Arts - Psychology

Iona University

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