SHADAYA MC CONNEGHEY
New York
Summary
Experienced professional with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong written and verbal communication and coordination skills to effectively manage client services and special events. Proven ability to foster positive client relationships and achieve measurable improvements in client well-being through detail-oriented case management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Integrated Care Coordinator
Essen Medical Associates
The Bronx
03.2026 - Current
- Manage patient care coordination between healthcare providers and patients.
- Schedule appointments and followed up on patient inquiries efficiently using EHR.
- Facilitate communication among multidisciplinary teams for optimal care delivery.
- Manage Service Plans and clientele participation in program.
Overnight SOS Case Manager
Argus Community
The Bronx
08.2025 - Current
- Locate potential clients to create referrals through proactive outreach efforts.
- Achieve working relationships with DHS, MTA staff, coworkers, and the general population to progress outreach initiatives.
- Document encounters and maintain accurate records of recurring clients for referrals and placement to shelters, demonstrating strong case documentation skills.
- Travel to different locations in parts of New York City to canvass for the homeless population, coordinating logistics for outreach activities.
Peer Specialist/Case Worker
Services For The UnderServed (S:US)/Safe Options Support (SOS)
New York
02.2023 - 08.2025
- Persistent and assertive outreach and engagement using strength-based approaches and effective verbal communication skills.
- Used observational and conversational skills and assessments to assess clients' needs, demonstrating detail-oriented evaluation.
- Monitored, evaluated, and recorded participants' progress with respect to care plan goals, ensuring consistent follow-up skills.
- Obtained historical and collateral information, supporting client's overall health needs through thorough case management.
On Call Hospitality
On Call Hospitality, Temps Positions Groups of Companies
New York
05.2019 - 12.2023
- Provided excellent customer service skills during entrance and cashier services, managing point-of-sale transactions.
- Searched and secured on-call positions related to hospitality services, demonstrating adaptability and initiative.
- Used an electronic cash register as a point of purchase for the sale of food at special events, managing logistics and cash handling.
Waiver Service Provider
CHDFS, Inc.
New York
07.2018 - 05.2019
- Planned age-appropriate recreational activities for both youth and family, coordinating logistics and engagement.
- Coordinated skill-building services, building client knowledge and adaptation skills through structured programs.
- Prepared progress and case notes on clients, ensuring accurate and timely documentation.
Education
Bachelor of Arts - Psychology
Iona University
New York, United StatesSkills
- Case management
- Customer service
- Active listening
- Microsoft Office Suite
- Calendar Management
- Employee Relations
- Special Events
- Logistics
- Written and Verbal Communication
- Detail-Oriented
- Well-Organized
Certification
- New York State Certified Peer Specialist- Provisional
- Mandated Reporter
- Preventing and Managing Crisis Situations (PMCS)
- Food Handler Certificate of Completion
- Basic Life Support Certificate
Timeline
Integrated Care Coordinator
Essen Medical Associates
03.2026 - Current
Overnight SOS Case Manager
Argus Community
08.2025 - Current
Peer Specialist/Case Worker
Services For The UnderServed (S:US)/Safe Options Support (SOS)
02.2023 - 08.2025
On Call Hospitality
On Call Hospitality, Temps Positions Groups of Companies
05.2019 - 12.2023
Waiver Service Provider
CHDFS, Inc.
07.2018 - 05.2019
Bachelor of Arts - Psychology
Iona University