Highly organized, resourceful and accomplished Clinical Operations Director professional with 14 years of extensive clinical experience and health care operations. A motivated leader with strong organizational and prioritization abilities. Areas of expertise include communication, management and relationship building.
• Manage operations and workflow of 10 offices and staff, including recruitment and performance.
• Project manager for build out of 8 new clinics all throughout northeast Ohio from construction to opening.
• Ensure compliance with current health care regulations, medical laws, and ethics.
• Worked closely with the Ohio Department of Health and local health departments and local health officials during Covid and vaccines for children program
• Maintain communication between administration and managers by attending/conducting weekly administrative meetings.
• Plan, implement and administer programs and services, Athena, and clinical training and development.
• Budget and supply management for all medical equipment utilizing multiple vendors.
• Supervise 120 staff members to ensure adherence to clinical protocols and participation in mandatory training courses.
• Evaluate care policies using patient records in EPIC and current research findings to develop treatment.
• Maintain patient charts and information, strictly adhering to HIPAA laws and privacy guidelines.
• Ordered and administered medication based on company protocols and policies
• Provide comprehensive care to improve clients' respiratory functions.
• Monitor patient's physiological responses to therapy such as vital signs and labs and documenting all reactions in the EMR
• Handle all respiratory procedures including tracheostomy changes, intubation, and ABG collection.
• Educate patient and family on patient's illness and available remedies.
• Provided assistance on all MediTech ambulatory incidents and build request.
• Serving as an expert on security-related issues, mid-mark products, print groups and reports, and surgery.
• Troubleshot application related issues, determining solutions and alternatives work around with end users.
• Onboarded and provide training and support to 6 ambulatory offices, working closely with the end user to ensure they understand the Meditech functionality in relations to their clinical workflows.
• Test, build, and maintain documentation on new product functionality in MediTech for all ambulatory offices and surgical hospital, as well as provide documentation to the training team on new or updated functionality.
• Assisted in system and integrated testing, as well as participating in upgrade and system testing.
• Provide onsite go-live support to 5 clinics as wells phone support during go-lives and upgrades.
• Team lead and Respiratory Council Committee to ensure best practices throughout the region.
• Provided antibiotics, bronchodilator, and anti-inflammatory medications with nebulizers, metered-dose inhalers and positive pressure equipment.
• Communicated with physicians to deliver patient satisfaction and meet compliance with set standards.
• Responded to emergency codes and calls during off-hours and immediately initiated treatment.
• Aided physicians with various procedures such as bronchoscopies, ventilator management and intubations.
• Educated patient and family on patient's illness and available remedies.
• Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases and blood chemistry changes.
Patient and family advocacy