Shadi Heydari Bateni
Thousand Oaks,CA
Summary
Skilled program director adept at managing all facets of program operations, including admissions, case management, counseling and group facilitation. Well-versed in multitasking to achieve challenging goals. Prepared to leverage over a decade's experience the field to take on challenging roles.
Overview
9
9
years of professional experience
Work History
Solopreneur
Self-employeed
Thousand Oaks, CA
01.2026 - Current
- Attended professional development workshops to enhance skills and knowledge.
- Provided consulting services to optimize client strategies and operational processes.
- Mentored individuals to foster personal and professional advancement.
- Supported clients as a sober companion, promoting accountability and recovery.
- Enrolled in CLU to pursue another degree
Program Director
The Meadowglade
Moorpark, California
10.2023 - 12.2025
- Spearheaded program planning and staff development initiatives to drive organizational growth.
- Recruited, hired, trained, and supervised 15 personnel to ensure optimal performance.
- Facilitated staff meetings and training sessions to enhance competencies across the team.
- Monitored program operations for compliance with policies, standards, and CARF licensing requirements.
- Created and executed policies and procedures for program optimization.
Admissions Coordinator
Centered Health
Culver City, CA
04.2023 - 09.2023
- Conducted assessments to evaluate program readiness and qualifications.
- Implemented strategic initiatives to achieve enrollment objectives.
- Managed insurance claim duties to ensure compliance with admissions standards.
- Explained treatment policies and enrollment processes to clients and families.
- Assisted throughout application process from initial inquiry to final decision.
- Maintained accurate records in the client management system for efficient tracking.
Client Support Specialist
Haus Recovery
Santa Monica/Venice, CA
08.2022 - 02.2023
- Participated in treatment meetings to outline and evaluate client care plans.
- Assisted clients with addictive disorders and mental health issues in developing essential skills.
- Facilitated mentoring and safety protocols for dual diagnosis program participants.
- Documented observations and interventions in client charts to ensure continuity of care.
- Transported clients to appointments and activities as needed.
Teacher
House of Masten
Westlake Village, California
01.2021 - 07.2022
- Developed engaging lesson plans for diverse learning styles.
- Implemented classroom management strategies to foster positive behavior.
- Organized extracurricular activities to promote student involvement.
- Integrated technology into lessons to enhance learning experiences.
- Maintained a safe and orderly learning environment for all students.
Counselor
Prototypes Women's Center
Oxnard, CA
05.2017 - 12.2020
- Established a safe and supportive environment conducive to learning while advocating for clients.
- Facilitated individual and group counseling sessions using Motivational Interviewing.
- Maintained licensure and certification to comply with state regulations.
- Documented client progress through accurate case notes and records.
- Developed personalized treatment plans based on client assessments and goals.
Education
Bachelor of Arts - Psychology
California Lutheran University
Thousand Oaks, CA06-2029
Associate of Science - Addictive Disorder Studies
Oxnard College
Oxnard, CA05-2019
Associate of Arts - Social And Behavioral Sciences
Oxnard College
Oxnard, CA05-2019
Certificate Of Achievement - Addictive Disorder Studies
Oxnard College
Oxnard, CA05-2019
Skills
- Proficiency in Kipu and Salesforce
- Staff recruitment and training
- Documentation and reporting
- Intervention strategies
- Policy creation
- Communication and interpersonal skills
Timeline
Solopreneur
Self-employeed
01.2026 - Current
Program Director
The Meadowglade
10.2023 - 12.2025
Admissions Coordinator
Centered Health
04.2023 - 09.2023
Client Support Specialist
Haus Recovery
08.2022 - 02.2023
Teacher
House of Masten
01.2021 - 07.2022
Counselor
Prototypes Women's Center
05.2017 - 12.2020
Bachelor of Arts - Psychology
California Lutheran University
Associate of Science - Addictive Disorder Studies
Oxnard College
Associate of Arts - Social And Behavioral Sciences
Oxnard College
Certificate Of Achievement - Addictive Disorder Studies
Oxnard College