Shadi Khansari
Seattle,WA
Summary
Proven Office Manager and Designer at Etminan Design Group, adept in organizational skills and office administration, significantly improved client satisfaction through meticulous customer service and financial record accuracy. Excelled in fostering a professional work environment, enhancing team collaboration across departments. Demonstrates exceptional ability in staff hiring and contract administration, contributing to streamlined operations and positive workplace culture.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Manager and Designer
Etminan Design Group
06.2020 - 10.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
English Language Department Manager
Kooshesh Educational System
06.2015 - 06.2020
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
English Language Teacher
Kooshesh Educational System
10.2014 - 06.2015
- Established clear expectations for behavior, promoting a respectful classroom culture conducive to learning.
- Tutored and assisted students to help with English language comprehension and mastery.
- Delivered instruction in language arts encompassing reading, grammar, composition, and literature, working with teachers in other subjects to integrate skills across curriculum.
- Improved student literacy levels through targeted intervention and support programs.
English Language Teacher and Tutor
Pars Educational System
06.2009 - 05.2015
- Established clear expectations for behavior, promoting a respectful classroom culture conducive to learning.
- Tutored and assisted students to help with English language comprehension and mastery.
- Delivered instruction in language arts encompassing reading, grammar, composition, and literature, working with teachers in other subjects to integrate skills across curriculum.
- Improved student literacy levels through targeted intervention and support programs.
English Language Teacher
Milad Educational System
11.2008 - 03.2015
- Established clear expectations for behavior, promoting a respectful classroom culture conducive to learning.
- Tutored and assisted students to help with English language comprehension and mastery.
- Delivered instruction in language arts encompassing reading, grammar, composition, and literature, working with teachers in other subjects to integrate skills across curriculum.
- Improved student literacy levels through targeted intervention and support programs.
Education
Bachelor of Arts - English Literature
Azad University
Tehran07-2013
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Payroll and budgeting
- Staff hiring
- Contract administration
Certification
- Young Learners Teaching, Milad Educational system 2008 September
Languages
Persian
Native or Bilingual
English
Full Professional
French
Elementary
Interests
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Youth Development Programs
- Getting involved in local advocacy groups to promote positive change in the community
- Volunteer Work
- Offering time and support to shelters for the homeless, women, and animals
- Animal Welfare Advocacy
Timeline
Office Manager and Designer
Etminan Design Group
06.2020 - 10.2024
English Language Department Manager
Kooshesh Educational System
06.2015 - 06.2020
English Language Teacher
Kooshesh Educational System
10.2014 - 06.2015
English Language Teacher and Tutor
Pars Educational System
06.2009 - 05.2015
English Language Teacher
Milad Educational System
11.2008 - 03.2015
Bachelor of Arts - English Literature
Azad University
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