ShaDiamond Hosten
Brooklyn,NY
Summary
Reliable, detail-oriented and customer-focused professional with experience in retail sales, merchandising, inventory control, warehouse operations and grounds and facility maintenance. Skilled in providing exceptional customer service, maintaining accurate inventory records, stocking merchandise and supporting daily store operations. Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in weapons, defensive tactics and conflict de-escalation techniques.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Parks and Recreation Security
NYC Parks & Recreation
Brooklyn, NY
09.2026 - Current
- Patrolled recreation centers for safety and unauthorized activity.
- Monitored entrances, exits, and public spaces for rule compliance.
- Monitored facility fire hazards during hot work operations.
- Patrolled building areas to enforce fire safety procedures.
Maintenance Worker (Seasonal)
NYC Parks and Recreation
New York, NY
06.2026 - 09.2026
- Cleaned mop areas and scrubbed public pool decks, locker rooms, showers, and restrooms.
- Supported staff by sanitizing comfort stations, picnic areas, and nearby spaces.
- Emptied trash, cleaned containers, replaced liners, and removed waste.
- Restocked hand soap, paper towels, toiletries, and used dustpan, broom, or grabber to clear litter and debris.
- Use a dustpan and broom or grabber to collect litter and remove debris
Merchandise Associate
Gap, Inc.
Brooklyn, NY
11.2025 - 06.2026
- Received, unloaded and processed incoming merchandise shipments
- Organized, stocked and replenished sales floor merchandise according to company standards
- Created attractive product displays to support promotions and seasonal merchandise
- Assisted with inventory counts and maintained accurate stock levels
Sales Associate
Primark
Brooklyn, NY
12.2022 - 11.2025
- Assisted customers with product selection while providing friendly and professional customer service
- Operated cash register and POS systems to process credit, debit and cash transactions accurately
- Folded, sized and arranged clothing on shelves or sales floor to meet company visual merchandising standards
- Helped unload deliveries and organize inventory in the stockroom
Inventory Specialist
WIS International Inventory Solutions
Brooklyn, NY
01.2021 - 11.2022
- Traveled and conducted accurate inventory counts in retail stores, warehouses and commercial locations
- Used handheld barcode scanners and inventory equipment to record and verify merchandise counts
- Verified and assisted with inventory audits, stock accuracy and reported discrepancies to supervisors
Summer Custodian
Public School 262-SYEP
Brooklyn, NY
06.2022 - 08.2022
- Cleaned and sanitized classrooms, hallways, restrooms, cafeterias, and common areas
- Swept, mopped, vacuumed, and dusted floors and surfaces to maintain a clean environment
- Collected and disposed of trash while replacing garbage liners throughout the building
Education
High School Diploma -
The Urban AssemblyInstitute of Math & Science (UA)
Brooklyn, NY06-2021
Skills
- Facility & Grounds Maintenance
- Customer Service & Client Relations
- Teamwork & Communication
- Retail Sales & Merchandising
- Inventory Management & Cycle Counts
- Warehouse Operations
- Order Picking & Packing
- Handheld Barcode Scanners & RF Devices
- Cash Handling & POS Systems
- Product Displays & Visual Merchandising
- Stockroom Organization & Replenishment
- Fire safety
- Security protocols
Certification
- NYS Security Guard License, NYS 8-hr. Pre-Assignment Training, NYS 16-hr. On-The-Job Training
- FDNY Fire Guard F01
Timeline
Parks and Recreation Security
NYC Parks & Recreation
09.2026 - Current
Maintenance Worker (Seasonal)
NYC Parks and Recreation
06.2026 - 09.2026
Merchandise Associate
Gap, Inc.
11.2025 - 06.2026
Sales Associate
Primark
12.2022 - 11.2025
Summer Custodian
Public School 262-SYEP
06.2022 - 08.2022
Inventory Specialist
WIS International Inventory Solutions
01.2021 - 11.2022
High School Diploma -
The Urban AssemblyInstitute of Math & Science (UA)