Shadman Islam
Healthcare
New Hyde Park,NY
Summary
Developed technical expertise in fast-paced, hands-on environment, focusing on diagnostics and maintenance of complex systems. Adept at identifying and resolving issues efficiently, leveraging strong analytical and problem-solving skills. Seeking to transition into new field, bringing valuable technical experience and commitment to continuous improvement.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
4
4
Languages
Work History
Analysis Technician
Bardy Diagnostics
New Providence, NJ
04.2023 - 01.2024
- Conducted detailed EKG interpretations to assist doctors in diagnosing cardiovascular conditions, leading to timely and effective treatment plans.
- Supported an inclusive work environment through collaboration and open communication with colleagues from diverse backgrounds within the department.
- Supported physicians in the analysis of long-term cardiac telemetry data, leading to better-informed treatment recommendations for patients with chronic conditions.
- Assisted in the identification of abnormal heart conditions by recognizing irregularities in patient''s heart rhythms during EKG readings.
- Enhanced patient care by accurately performing EKG testing and analyzing results. Progressed from daily quota of 6 reports daily to 14 reports daily and a minimum report quality of 90 %.
- Collaborated with healthcare teams to provide efficient and accurate patient diagnosis, improving treatment plans.
EKG Technician
TLC Diagnostics
East Rockaway, NY
04.2022 - 12.2022
- Streamlined diagnostic processes for faster results by maintaining and calibrating EKG equipment.
- Ensured accuracy and reliability of EKG equipment through regular maintenance and calibration, reducing downtime and avoiding diagnostic errors.
- Educated patients on importance of EKG tests in monitoring heart health, increasing their engagement in preventative care. Typically there were 20-30 patients in a study and they were called twice during a shift.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
Medical Assistant/Scribe
AFC Urgent Care
West Islip , NY
11.2021 - 04.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- At peak of Omicron COVID-19 pandemic, saw upwards of 80 patients per day
Volunteer
Queens Hospital Center
Jamaica, NY
03.2021 - 08.2021
- Collaborated with hospital volunteers in other departments to streamline services for optimal efficiency and effectiveness across all units.
- Improved communication between healthcare team members by accurately relaying critical patient updates and concerns.
- Monitored patient progress and reported changes to healthcare professionals.
- Cleaned and set up rooms in preparation for patient appointments.
- Provided family members with general health education and tips for patient care.
- Assisted in gathering vital signs from patients under supervision from registered nurses, expediting treatment decision-making processes.
Fundraising Caller
Vanderbilt Call Center
Nashville, TN
09.2014 - 12.2014
- Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
- Participated in regular training sessions to continuously improve communication skills and product knowledge.
- Maintained compliance with all company policies during outreach efforts, ensuring ethical practices at all times.
- Made average of 30 outbound and inbound calls per day.
- Recorded and updated information in online systems.
- Built relationships with alum ni using strong persuasion and active listening skills.
Education
Master of Public Health - Public Health
Adelphi University
Garden City, NY 01.2019 - 01.2025
Bachelor of Arts - Economics, Pre-Medicine Track
Vanderbilt University
Nashville, TN 08.2013 - 05.2017
Skills
Maintenance and repairs
MS office
Negotiation and persuasion
Sales expertise
Persuasive speaking
Objection handling
Patience and persistence
Quality control
Equipment maintenance
Customer service
Problem-solving
Maintenance and repairs
Volunteer And Tutoring Experience
KIPP Middle School, Tutor, 02/14, 04/14, Tutored middle school students in math/reading, Assisted teachers in overcrowded classrooms
Additional Information
Contributed two guest political editorials to Vanderbilt's Hustler Magazine, Office Assistant for medical practice (Summer 2014)
Leadership Experience
- Project I Am Mentorship Program, Vanderbilt University, Board Member & Mentor, 10/14, 05/16, Organized/ promoted career workshops, study breaks, Mentored freshman on academic/social challenges
- Pi Kappa Alpha Colony, Vanderbilt University, Founding Father & Fundraising Chair, 02/15, Present, Organized charity events for women's shelters, Promoted diversity in IFC
- Vanderbilt Student Government, Floor Representative, 09/13, 04/14, Planned charity events and fundraisers
Timeline
Analysis Technician
Bardy Diagnostics
04.2023 - 01.2024
EKG Technician
TLC Diagnostics
04.2022 - 12.2022
Medical Assistant/Scribe
AFC Urgent Care
11.2021 - 04.2022
Volunteer
Queens Hospital Center
03.2021 - 08.2021
Master of Public Health - Public Health
Adelphi University
01.2019 - 01.2025
Fundraising Caller
Vanderbilt Call Center
09.2014 - 12.2014
Bachelor of Arts - Economics, Pre-Medicine Track
Vanderbilt University
08.2013 - 05.2017
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