Greg Poteet
Ringgold
Summary
Results-driven professional with extensive experience at Volkswagen Group of America, excelling in analysis and troubleshooting. Proven ability to enhance manufacturing efficiency through keen attention to detail and effective problem-solving. Adept at collaborating with cross-functional teams and mentoring new technicians, ensuring high-quality outcomes in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Analysis Technician
Volkswagen Group of America
10.2013 - 04.2025
- Responsibility of the Front End on all models produced at the Chattanooga plant. Pre-Series and Series production.
- Collaborated with Cross Function Team Leaders during the launch of all models in Chattanooga.
- Mentor to new technicians and technician contractors.
- Performed analysis and diagnosis on series vehicles and equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Collaborated with Body Shop technicians on Hang On Parts fitment, structure and/or hemming issues and distortions.
Exterior Specialist
Volkswagen Group of America
08.2010 - 10.2013
- Followed all company policies and procedures to deliver quality work.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Lead a team to combat car surface mutilations.
- Generated reports detailing findings and recommendations for preventing car surface mutilations and costly repairs.
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
Manufacturing Engineer (Non-degreed)
Blue Bird Body Company
02.2006 - 08.2010
- Developed technical documentation, including standard operating procedures, work instructions, and engineering drawings to support manufacturing operations.
- Improved manufacturing efficiency by streamlining production processes and implementing lean methodology.
- Increased capacity utilization by identifying bottlenecks within the production process and implementing targeted improvements.
- Identified problems and specific resolutions to fix defective, damaged, or malfunctioning parts, assemblies, equipment and systems.
- Optimized assembly line layouts to maximize productivity and improve overall workflow efficiency.
- Implemented cost-saving measures by identifying opportunities for reducing material waste in the production process.
- Proven ability to learn quickly and adapt to new situations.
Materials Review Board Lead
Blue Bird Body Company
10.2005 - 02.2006
- Responsible for the dispositioning of all damaged goods in the plant whether received from vendors or damage that occurred in house.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Warranty Administrator
Blue Bird Body Company
04.2003 - 10.2005
- Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
- Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
- Managed warranty parts inventory, ensuring prompt return to vendors for reimbursement purposes.
Education
No Degree - Economics
Dalton State College
Dalton, GAHigh School Diploma -
Lakeview Ft. Oglethorpe
Ft. Oglethorpe, GA06-1978
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Mechanical Knowledge
- Preventive Maintenance
- Documentation and reporting
- Deadline oriented
- Equipment calibration
- Problem-solving
- Manufacturing processes
Timeline
Analysis Technician
Volkswagen Group of America
10.2013 - 04.2025
Exterior Specialist
Volkswagen Group of America
08.2010 - 10.2013
Manufacturing Engineer (Non-degreed)
Blue Bird Body Company
02.2006 - 08.2010
Materials Review Board Lead
Blue Bird Body Company
10.2005 - 02.2006
Warranty Administrator
Blue Bird Body Company
04.2003 - 10.2005
No Degree - Economics
Dalton State College
High School Diploma -
Lakeview Ft. Oglethorpe
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