Sha'Dondria Bradley
Tallahassee
Summary
Organized and efficient professional with a strong background in customer service and team management. Proven ability to streamline operations and optimize workflow, enhancing patient satisfaction and educational outcomes. Ready to leverage communication and leadership skills to drive impactful results.
Dedicated Lead Toddler Teacher with expertise in nurturing environments, adaptive teaching strategies, and team leadership. Committed to fostering emotional and cognitive development in toddlers while enhancing effective communication with parents.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Toddler Teacher
Growing Room Child Development Center
Tallahassee, FL
07.2025 - Current
- Developed and implemented age-appropriate lesson plans to enhance cognitive and social skills.
- Fostered a nurturing environment that promoted emotional development and positive behavior among toddlers.
- Assessed individual children's progress, adapting learning activities to meet diverse needs and abilities.
- Organized engaging daily routines that balanced structured learning and free play opportunities.
- Collaborated with parents to address developmental concerns and provided guidance for at-home activities.
- Mentored junior teachers in classroom management techniques and effective teaching strategies.
Patient Access Representative/Medical Receptionist
Phoebe Putney Memorial Hospital
Remote
03.2024 - 02.2026
- Facilitated insurance verification, improving claim approval rates through diligent follow-up with payers.
- Coordinated appointment scheduling, optimizing workflow for clinical staff and enhancing patient satisfaction.
- Processed patient registrations efficiently, ensuring accuracy in data entry and compliance with hospital protocols.
- Communicated effectively with patients to gather necessary information and address inquiries regarding services.
- Assisted in training new team members on registration processes and customer service standards to enhance team performance.
Assisted Manager
Dollar General
Tallahassee, FL
07.2024 - 07.2025
- Trained and mentored new team members on customer service best practices and product knowledge.
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, conducting regular audits to maintain stock accuracy and availability.
- Developed promotional displays in alignment with corporate marketing strategies to enhance sales performance.
- Assisted in implementing process improvements that increased operational efficiency and reduced costs.
- Coordinated schedules for staff, optimizing labor resources while meeting business demands.
- Resolved customer inquiries and complaints promptly, fostering positive shopping experiences and loyalty.
Salon Coordinator
Magic Hands Salon
Hattiesburg, MS
03.2021 - 06.2024
- Coordinated appointment scheduling, optimizing client flow and resource allocation.
- Managed inventory levels, ensuring timely supply of salon products and tools.
- Assisted in staff training, enhancing customer service skills and operational efficiency.
- Developed and implemented new procedures to improve front desk operations.
- Streamlined communication between stylists and clients, fostering better service delivery.
- Facilitated smooth transitions between appointments by coordinating stylist availability and managing wait times effectively.
Education
Associate of Arts - Business
Colorado Technical University
Colorado Springs, CO06-2021
Skills
- Child-centered care
- Adaptive strategies
- Group instruction
- Observation skills
- Appointment scheduling
- Customer service
- Customer interaction
- Team leadership
- Team leadership
- Staff supervision
- Organizational skills
- Insurance verification
- HIPAA compliance
- Patient registration
- Money handling
Certification
- PT - Phlebotomy Technician
Timeline
Lead Toddler Teacher
Growing Room Child Development Center
07.2025 - Current
Assisted Manager
Dollar General
07.2024 - 07.2025
Patient Access Representative/Medical Receptionist
Phoebe Putney Memorial Hospital
03.2024 - 02.2026
Salon Coordinator
Magic Hands Salon
03.2021 - 06.2024
Associate of Arts - Business
Colorado Technical University