Shadreka Paul
Covington,LA
Summary
Dynamic and results-driven professional with a strong background in customer service and housekeeping, notably at Express Employment. Proven ability to enhance cleanliness standards and foster teamwork, ensuring a welcoming environment. Skilled in managing inventory and adapting to fast-paced settings, consistently delivering exceptional service and maintaining high hygiene standards.
Overview
17
17
years of professional experience
Work History
Housekeeper
Express Employment
Covington, LA
07.2025 - Current
- Cleaned and maintained guest rooms to ensure high standards of hygiene and comfort.
- Assisted in inventory management, tracking cleaning supplies to prevent shortages.
- Performed laundry duties, ensuring proper handling and care of linens and garments.
- Followed safety protocols while utilizing cleaning equipment and chemicals effectively.
- Conducted routine inspections of assigned areas to uphold cleanliness standards.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced setting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cashier
Rouses Market
Covington, LA
07.2025 - 09.2025
- Processed transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Maintained cleanliness and organization of checkout area to enhance operations.
- Collaborated with team members to manage high-volume customer flow effectively.
- Handled cash register operations, including balancing cash drawers at shift end.
- Resolved customer issues promptly, demonstrating strong problem-solving skills.
- Adapted quickly to new procedures and promotions, enhancing service efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Front Desk Receptionist
Cleaning Station
Zachary, LA
10.2023 - 09.2025
- Greeted and assisted clients, ensuring a welcoming atmosphere at front desk.
- Managed phone calls and inquiries, directing them to appropriate staff members.
- Scheduled appointments, coordinating with multiple departments for optimal efficiency.
- Maintained accurate records of visitor logs and appointment schedules.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Production Supervisor
Foundation Industries
Zachary, LA
05.2023 - 10.2023
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Facilitated team meetings to discuss progress and address any issues, promoting open communication.
- Supervised ongoing daily production phases.
Cashier
Dollar General Store
Zachary, LA
02.2018 - 07.2022
- Provided product information and recommendations to support sales goals.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Cashier
Jetts
Zachary, LA
02.2009 - 07.2019
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
No Degree - Medical Informatics
Ultimate Medical Academy
Clearwater, FLTimeline
Housekeeper
Express Employment
07.2025 - Current
Cashier
Rouses Market
07.2025 - 09.2025
Front Desk Receptionist
Cleaning Station
10.2023 - 09.2025
Production Supervisor
Foundation Industries
05.2023 - 10.2023
Cashier
Dollar General Store
02.2018 - 07.2022
Cashier
Jetts
02.2009 - 07.2019
No Degree - Medical Informatics
Ultimate Medical Academy