Shady Boktor
Mission Viejo,CA
Summary
Results-driven Sales Professional with a proven record of healthcare industry and medical equipment sales. Skilled in solving complicated issues and making proactive operational changes. Looking for an opportunity to leverage consultative selling skills, strategic account management, and relationship skills to become an integral part of a high achievement team. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Inside Account Representative
Masimo Medical Device CO.
10.2021 - Current
- Responsible for all stages of the sales cycle; prospecting, follow-ups and closing
- Confidently work with and present to C-suite decision makers in English and French Language
- Provide support to all targeted accounts to maintain relationship and grow sales
- Collaborate daily with distribution partners to grow revenue in target markets
- Collaboration with Sales Management and Clinical Support to encourage team selling
- Utilize a high skill level in strategic and tactical selling skills daily
- Assist on launching new products and platforms for remote patient monitoring in US and Canada
- 2022, Q2 - Top lead generating contest winner
- 2022, Q3- Recognized for exceeding goal by 35%.
Assistant Manager
Enterprise Rent-A-Car
09.2019 - 09.2021
- Achieved recognition for contribution to store success by optimizing sales
- Drive operational efficiencies and building excellent customer rapport
- Exceeded sales goals and accomplished business objectives by 20% in Q2-Q3
- Verify inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Reduce corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures
- Plan team-building exercises to increase employee performance and job satisfaction
- Help with planning schedules and delegating assignments to meet coverage and service demands
- Review sales and gross profit reports to determine options for increasing market growth
- Complete regular inventory counts to verify stock levels, address discrepancies and forecast future needs
- Mentor sales team in applying effective sales techniques and delivering top-notch customer service.
Management Assistant
Enterprise Exotics & John Wayne Airport
09.2019 - 09.2019
- Oversee training and onboarding process for all newly hired employees
- Conduct thorough research using diverse resources to assist professional staff with routine and special project tasks
- Prepare and chart data and metrics for detailed status reports
- Deliver top-notch administrative support to office staff, promoting excellence in office operations.
Management Trainee
Enterprise Rent-A-Car
04.2017 - 11.2018
- Assist established management staff with operational oversight, business development and process improvement strategies
- Improve processes to boost long-term business success and increase profit levels
- Establish and administer annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
- Implement new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth
- Review financial accounts for accuracy and resolved discrepancies
- Resolve escalated concerns using professionalism
- Explain services and products to customers in friendly and engaging way.
Dental Technician
Glidewell Laboratories
Newport Beach, CA
01.2014 - 03.2017
- Enhanced patient satisfaction by providing efficient and precise dental prosthetics fabrication.
- Increased laboratory productivity by streamlining workflow processes for denture and crown production.
- Reduced remake rates with meticulous attention to detail during model and die preparation.
- Optimized material utilization, improving cost-efficiency in the dental lab.
Senior Travel Consultant
Expedia France
02.2011 - 01.2013
- Increased client satisfaction by providing personalized travel recommendations and itinerary planning.
- Streamlined booking processes for improved efficiency and reduced errors in reservations.
- Developed strong relationships with vendors, negotiating competitive rates for clients'' travel accommodations.
- Enhanced team productivity by conducting training sessions on industry trends and new reservation systems.
Education
Bachelor of Arts - Egyptology
Helwan University
Cairo, EgyptHigh School Diploma - Business Administration And Management
Collège Des Frères
Cairo, Egypt Skills
- Performance Tracking
- Pipeline Management
- Customer service focus
- Cross-selling strategies
- Goal-oriented mindset
- Attention to Detail
- Cold calling expertise
- Salesforce CRM
Accomplishments
- Elite events Award Winner, consistent top 5% rankings.
- Ranked top assistant manager 3 consecutive months.
- Promoted to assistant manager.
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Inside Account Representative
Masimo Medical Device CO.
10.2021 - Current
Assistant Manager
Enterprise Rent-A-Car
09.2019 - 09.2021
Management Assistant
Enterprise Exotics & John Wayne Airport
09.2019 - 09.2019
Management Trainee
Enterprise Rent-A-Car
04.2017 - 11.2018
Dental Technician
Glidewell Laboratories
01.2014 - 03.2017
Senior Travel Consultant
Expedia France
02.2011 - 01.2013
Bachelor of Arts - Egyptology
Helwan University
High School Diploma - Business Administration And Management
Collège Des Frères