Shae Brightman
West Richland,WA
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
2
2
years of professional experience
Work History
Hostess & Server Assistant
Drumhellers Food & Drink
Richland, WA
06.2023 - 09.2023
- Greeting guests as they arrive & seating them in the restaurant
- Providing menus and cold water for all guests
- Helping on the floor, clearing empty plates and fulfilling customers needs
- Assisting server by bringing the plates of food to the guests
- Cleaning and prepping room service trays
- Bringing room service to the hotel rooms
- Making sure tables look appealing and detailed to liking
- Presetting the tables for the next occasion (breakfast or dinner)
- Clearing the tables and wiping and resetting tables for the next guest
- Polish and fold silverware
Rusty Moose
Joe Stone
Spokane, WA
09.2023 - 06.2024
- Maintained cleanliness standards in the dining area by wiping down tables and chairs
- Performed opening and closing tasks such as restocking supplies and cleaning work areas
- Restocked condiments, silverware, napkins, and tablecloths as needed
- Answering calls with appropriate greeting and provided information about menu items or services offered
- Managed reservations, waitlists, and special requests for large parties
- Greeted customers and escorted them to their tables
Physical Therapy Aide
Therapeutic Associates Sherwood Physical Therapy
Kennewick, WA
04.2022 - 05.2022
- Performing estem, electrical stimulation
- Pre-Mod
- Kinesio Taping
- Clinical rotation in Therapeutic Associates
- Game Ready
- Talking to patients
Education
Some College (No Degree) - Physical Therapy (Pre-Physical Therapy)
Eastern Washington University
Cheney, WASkills
- Customer Service
- Guest Engagement
- Food Running
- Reservations Management
- Prioritizing multiple tasks at once
- Listening skills
- Organization and time management
- Quick learner
- Heavy Lifting or carrying
- Patience
- Teachable
- Great reliable work ethic
Timeline
Rusty Moose
Joe Stone
09.2023 - 06.2024
Hostess & Server Assistant
Drumhellers Food & Drink
06.2023 - 09.2023
Physical Therapy Aide
Therapeutic Associates Sherwood Physical Therapy
04.2022 - 05.2022
Some College (No Degree) - Physical Therapy (Pre-Physical Therapy)
Eastern Washington University