Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shae De La Rosa

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

7
7
years of professional experience

Work History

Assistant Coach

El Paso Sol Volleyball
11.2021 - Current
  • Collaborated with head coach to develop and maintain team schedule and practices to enhance preparedness.
  • Assisted in creating and executing practice plans for athletes to help reach highest potential.
  • Coordinated community outreach events.
  • Lead team to National Championship in Las Vegas.

Tavern Manager

DeadBeach Brewery
04.2022 - 09.2023
  • Accomplished multiple tasks within established timeframes.
  • Ensured a safe environment by coordinating with the team to regulate alcohol consumption and prevent conflicts.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities.
  • Onboarded new employees with training and new hire documentation.
  • Communicated clearly with employees to keep everyone on same page and working toward established business goals.
  • Improved marketing to attract new customers and promote business.
  • Established team priorities, maintained schedules and monitored performance.
  • Planned and coordinated private events for up to 200 people.
  • Used industry expertise to help lead the promotional team for off-site events throughout the city.
  • Lead weekly meetings based and analyzed business performance to identify areas of improvement and make necessary adjustments
  • Planned, created and executed daily social media agenda along side Director of Marketing and Advertising.

General Manager

Chipotle Mexican Grill
10.2018 - 02.2022
  • Interviewed and made the hiring decision for each new member of my team.
  • Would onboard and start new members training as soon as possible.
  • Develop trainers for FOH and BOH.
  • Develop managers who are willing and ready to execute their new role.
  • Train every employee effectively by creating a sustainable training system, adhere to all food safety policies and procedures, and provide timely and honest feedback.
  • Create weekly schedules two weeks in advance with accurate sales projections and provide enough people each shift based on those projections.
  • Ensure my annual sales, cash flow, and food safety audits.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Shift Supervisor

Panera Bread
06.2017 - 01.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Placed and received truck orders.
  • Created weekly schedules for the entire staff.

Internship Student

Texas Physical Therapy Specialists
06.2016 - 08.2016
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Observed patient tolerance and status during treatment to modify treatment program if necessary.
  • Performed therapy interventions utilizing standard physical therapy techniques and skills.

Education

No Degree - Pre-Physical Therapy

Texas State University
San Marcos, TX

Associate's - Kinesiology

The University of Texas At El Paso
El Paso, TX

High School Diploma -

Andress High School
El Paso, TX
06.2016

Skills

  • Configuration and Management
  • Scheduling and Coordinating
  • Project Management
  • Managing Routines
  • Managing Live Events
  • Overseeing Employees
  • Employee Training
  • Sales and Marketing

References

Veronica Hernandez | Director of Marketing and Advertising at DeadBeach Brewery

veronica@deadbeach.com (915) 408-2337


Carla Ojinaga | Marketing at Hotel Paseo del Norte

ceojinaga@gmail.com (915) 630-7304


Sofia McGee | Owner/Founder of Rally Point Coffee

rallypointcoffee@gmail.com (915) 504-4229

Timeline

Tavern Manager

DeadBeach Brewery
04.2022 - 09.2023

Assistant Coach

El Paso Sol Volleyball
11.2021 - Current

General Manager

Chipotle Mexican Grill
10.2018 - 02.2022

Shift Supervisor

Panera Bread
06.2017 - 01.2020

Internship Student

Texas Physical Therapy Specialists
06.2016 - 08.2016

No Degree - Pre-Physical Therapy

Texas State University

Associate's - Kinesiology

The University of Texas At El Paso

High School Diploma -

Andress High School

Similar Profiles

CREATE PROFILE
Shae De La Rosa