Shae Kleinschmidt
Kingsport,TN
Summary
Experienced with leveraging clinical informatics to enhance patient care and operational efficiency. Utilizes robust analytical skills to implement and optimize electronic health records and other clinical systems. Knowledge of best practices in healthcare technology integration, ensuring seamless collaboration and improved clinical outcomes.
Overview
7
7
years of professional experience
Work History
RN Expeditor
Creekside Behavioral Health
Kingsport, TN
09.2024 - Current
- Responsible for clinical review of referrals, scheduling admission assessments, insurance verification, utilization of administrative and billing software, and pre-admission data entry in a time-sensitive and metrics dependent role
- Forged business relationships with new referral sources, especially in the Southwest Virginia region, leading to a 44% increase in referral volume in 2025 Q2 and 51% increase in 2025 Q3 compared to previous year from one referral source with continued proportional growth
- November 2024-October 2025: Responsible for an average of 20.25% of all admissions per month from all sources (highest month: May 2025: 24%)
Nursing Informatics Graduate Intern
Vanderbilt Nursing Informatics Service
Nashville, TN
07.2025 - 12.2025
- Assisted project leadership with ongoing implementation for Mobile Heartbeat across the Vanderbilt enterprise, including inpatient and ambulatory centers
- Project leadership in Epic Community Connect implementation, including supervision of At-The-Elbow contracted employees, and problem escalation and resolution management
- Implemented TechSys upgrade in peri-operative spaces
- Collaborated with interdisciplinary teams on EHR enhancements
- Created project reporting structure, including data collection, results reporting, and ongoing recommendations
Registered Nurse
Mountain Youth Academy
Mountain City, TN
05.2019 - 12.2024
- Staff nurse in pediatric Level 3 trauma facility in Northeast Tennessee. Direct care responsibilities including crisis de-escalation, restraint assessment, treatment planning, and coordination among providers
- Headed a project to create a patient data management system to bridge the gap between the EHR’s capabilities and clinical needs of the Nursing Department, which remains in use today
- Implementation of two EHRs; lead Nursing Department data migration for HCS implementation
- Developed, implemented, and maintained an inventory management system (including scheduled/PRN medications and medical supplies) to create a schedule for Nursing Department ordering and expiration date oversight
RN II
Southwest Virginia Mental Health Institute
Marion, VA
05.2020 - 07.2021
- Direct supervisor of CNAs and maintained direct care responsibilities, including the care of medically complex patients and individuals with Intellectual/Developmental Disabilities and severe psychiatric illness
- Served on onboarding team for Cerner Millenium Go Live, assisting with data migration from legacy systems and providing real-time support
Education
Master of Science - Nursing Informatics
Chamberlain University
Addison, IL12-2025
Bachelor of Science in Nursing -
Chamberlain University
Addison, IL12-2023
Associate of Applied Science - Registered Nursing
Southwest Virginia Community College
Cedar Bluff, VA05-2017
Skills
- Advanced skills with Cerner Millenium, Epic, MEDITECH, and Health Care Systems (HCS)
- Clinical workflow analysis
- Electronic Health Record implementation
- Project leadership
- Quality improvement
- User adoption and Go-Live support
- Operational efficiency analysis
- Performance metrics reporting
- Clinical documentation improvement
Timeline
Nursing Informatics Graduate Intern
Vanderbilt Nursing Informatics Service
07.2025 - 12.2025
RN Expeditor
Creekside Behavioral Health
09.2024 - Current
RN II
Southwest Virginia Mental Health Institute
05.2020 - 07.2021
Registered Nurse
Mountain Youth Academy
05.2019 - 12.2024
Master of Science - Nursing Informatics
Chamberlain University
Bachelor of Science in Nursing -
Chamberlain University
Associate of Applied Science - Registered Nursing
Southwest Virginia Community College