Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shae Phillips

Junction City

Summary

Dynamic and detail-oriented professional with experience as a Dietary Aide at Buckeye Care and Rehabilitation. Proven problem-solver skilled in time management and team collaboration, enhancing workflow efficiency. Recognized for maintaining high cleanliness standards and delivering exceptional customer service in fast-paced environments. Flexible and committed to achieving operational excellence.

Overview

8
8
years of professional experience

Work History

Dietary Aide/Cook Shift Leader

Buckeye Care and Rehabilitation
11.2021 - Current
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Shift Manager

Wendy's
11.2018 - 10.2020
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Crew Member

Steak N Shake
11.2017 - 07.2018
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Packer

Amazon
04.2017 - 08.2017
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.

Education

General Education

Sheridan High School
Thornville, OH
05-2013

Skills

  • Time management
  • Problem-solving
  • Cleaning and sanitizing
  • Customer service
  • Team collaboration
  • Detail-oriented
  • Flexible schedule

Timeline

Dietary Aide/Cook Shift Leader

Buckeye Care and Rehabilitation
11.2021 - Current

Shift Manager

Wendy's
11.2018 - 10.2020

Crew Member

Steak N Shake
11.2017 - 07.2018

Packer

Amazon
04.2017 - 08.2017

General Education

Sheridan High School

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