SHAE SPENCER

• Assisted families in completing Treatment Goals. Supported them through the process of achieving those objectives.
• Enhanced family communication by conducting coaching sessions and providing feedback.
• Promoted a safe environment during coaching sessions by establishing clear boundaries and expectations with clients.
• Conducted PRS group therapy and heaped clients develop Dialectical Behavioral Therapy Skills.

Managed front desk operations, including preparing paperwork and verifying patient and doctor appointment details.
Entered and updated patient information, including insurance and personal data, in the system.
Checked patients in and out, ensuring a positive and efficient experience.
Provided professional, friendly customer service by addressing patient questions, concerns, and scheduling needs.

• Cold-called to generate leads and sell memberships and equipment.
• Helped customers at check-in and made sure they had what they needed.

• My job was to knock door to door and sell pest control for the summer. I was in the top rankings for number of sales.

• I worked as a server and on the register. My job was to make sure people had a good experience and were taken care of.