Shaela Eriksen

Responsible for understanding, assessing, and providing alternate explanations for challenging content.

Utilized communication skills by listening and providing multiple ways of explaining concepts.

Developed interpersonal skills to foster a productive and fun environment.

Provided quality control by assessing print quality and accuracy.

Prepared books for shipping by sorting them by subject and size, and indicating materials ready to be mailed.

Apply a protective covering to hardcover books, and ensure the proper fit of the material.

Provided customer service support to existing clients.

Built rapport with customers quickly.

Developed customer relationships through direct interaction.