Shaeleigh Rapoza
Camarillo,CA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Improving customers experience and assisting customer satisfaction. Outgoing communication skills and creates a positive work environment.
Overview
4
4
years of professional experience
Work History
Bridal Consultant
David's Bridal
11.2023 - Current
- Increased bridal client satisfaction by providing personalized consultations and recommendations on wedding attire.
- Built strong relationships with customers by providing personalized advice based on their individual needs.
- Connected with our customers and genuinely listened to help find the best items for them.
- Managed family/friend dynamic to ensure the brides needs and wants are met.
Bridal Consultant
David's Bridal
05.2021 - 08.2022
- Increased bridal client satisfaction by providing personalized consultations and recommendations on wedding attire.
- Built strong relationships with customers by providing personalized advice based on their individual needs.
- Connected with our customers and genuinely listened to help find the best items for them.
- Managed family/friend dynamic to ensure the brides needs and wants are met.
Food Service Worker
Robeks
08.2020 - 06.2021
- Complete food/drinks orders according to standard recipes with requested changes for customer satisfaction.
- Developed strong interpersonal skills while interacting with customers and coworkers in a fast-paced environment.
- Demonstrated ability to provide excellent customer service by taking orders, serving, and addressing complaints.
Hostess
The Manhattan Camarillo
10.2019 - 05.2020
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Demonstrated flexibility by helping out in other departments as needed.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
Education
Bachelor of Arts (B.A.) in Communication - Candidate
Grand Canyon University
Phoenix, AZ04.2024
Associate in Arts (A.A.) in Communication -
Ventura College
Ventura, California05.2022
Skills
- Customer friendly
- Multitasking skills
- Conflict resolution skills
- Advanced communication skills
- Works well with others
- Sales Expertise
Timeline
Bridal Consultant
David's Bridal
11.2023 - Current
Bridal Consultant
David's Bridal
05.2021 - 08.2022
Food Service Worker
Robeks
08.2020 - 06.2021
Hostess
The Manhattan Camarillo
10.2019 - 05.2020
Bachelor of Arts (B.A.) in Communication - Candidate
Grand Canyon University
Associate in Arts (A.A.) in Communication -
Ventura College
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