Grand Sierra Resort and Casino.
Catering Sales Manager, January 2015 - November 2018
- Coordinated catering events to ensure seamless service and customer satisfaction.
- Developed menus in collaboration with chefs based on client preferences and dietary needs.
- Trained and supervised catering staff to ensure efficient operations and service standards.
- Communicated with clients to confirm details and address any concerns before events.
- Oversaw setup and breakdown of catering equipment at various event locations.
- Ensured compliance with health and safety regulations during food preparation and service.
- Assisted in setting up tables, chairs, decorations prior to a catered event.
- Resolved customer complaints promptly and professionally while maintaining good relations with clients.