Shaelle Delonne
East Orange,NJ
Summary
Motivated and customer-focused college student majoring in Business with a concentration in Digital Marketing at Rutgers University–Newark. Strong background in customer service, childcare, retail operations, and social media management. Skilled in communication, leadership, and digital content creation. Bilingual in English and Haitian Creole.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Social Media Assistant
Rutgers University–Newark
09.2025 - Current
- Managed the department’s social media platforms by creating engaging posts, monitoring activity, and maintaining a consistent brand voice.
- Responded to messages, calls, and inquiries to assist students and visitors with information and support.
- Helped plan and schedule content, track engagement, and organize media assets.
- Demonstrated strong communication, organization, and customer-service skills while representing the university professionally.
Amazon Locker Associate
Amazon
08.2025 - Current
- Assisted customers with package returns and pickups in a fast-paced environment.
- Scanned, sorted, and organized hundreds of packages daily with strong accuracy and speed.
- Maintained a clean, efficient workspace while following all safety and security procedures.
- Delivered friendly, solution-focused customer service and clearly explained return and pickup steps to customers.
Nanny
Belle Nanny Network
06.2025 - Current
- Cared for children of various ages, ensuring their safety, well-being, and comfort while parents were away.
- Supported daily routines, including meals, playtime, and homework assistance.
- Communicated with parents about behavior, progress, and daily activities.
- Maintained a clean, structured environment and built positive, trusting relationships with each child.
Sales Associate
Marshalls
08.2024 - 06.2025
- Assisted customers with purchases and operated the cashier with accuracy and professionalism.
- Restocked merchandise, maintained organized fitting rooms, and ensured a clean sales floor.
- Provided friendly, helpful customer service to support a positive shopping experience.
- Encouraged customers to apply for the store credit card, boosting sales and engagement.
Cashier
Ambassador Fish & Chicken
06.2022 - 09.2023
- Handled cash register transactions accurately and efficiently in a busy environment.
- Provided friendly, helpful customer service and assisted in resolving customer concerns.
- Trained new associates on store procedures to support smooth daily operations.
- Helped maintain a positive, team-oriented work environment.
Education
No Degree - Digital Marketing
Rutgers University
Newark, New Jersey, NJ05-2029
High School Diploma -
Newark Tech
Newark, NJ06-2025
Skills
Customer Service
Social Media Management
Content Creation
AutoCAD, HTML, Python
Google Workspace
Time Management
Bilingual (English/Haitian Creole)
Certification
CPR Certification
Interest
Video Editing, Graphic Design, Cosmetology, Media & Content Creation
Timeline
Social Media Assistant
Rutgers University–Newark
09.2025 - Current
Amazon Locker Associate
Amazon
08.2025 - Current
Nanny
Belle Nanny Network
06.2025 - Current
Sales Associate
Marshalls
08.2024 - 06.2025
Cashier
Ambassador Fish & Chicken
06.2022 - 09.2023
No Degree - Digital Marketing
Rutgers University
High School Diploma -
Newark Tech