Shaelyn Highsmith
Summary
Highly organized and detail-oriented individual who is passionate about executing exceptional events that achieve established goals. Professional experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Seeking a full-time Event Coordinator position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Eager to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Event Planner/Floral Designer
Self-employed
06.2022 - Current
- Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
- Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
- Optimized event layouts and floor plans to maximize attendee flow and overall experience, minimizing congestion in high-traffic areas.
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Delivery Sales Consultant
Blue Plate
10.2021 - 06.2022
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Designed and implemented social media strategies for instagram to align with business goals.
- Planned and prepared for on-location and studio shoots.
- Edited, toned, captioned and uploaded photographs for publication.
- Coordinated with multiple vendors to ensure timely delivery of products and services for successful events ranging in size from 100 to 3000 guests .
- Participated in post-event evaluations to identify areas of improvement and implement necessary changes for future success.
- Provided on-site assistance during events, addressing any last-minute issues or concerns promptly and professionally.
Event Coordinator Intern
West Suburban Chamber Of Commerce & Industry
06.2021 - 10.2021
- Managed event logistics and operations
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
- Answered incoming telephone calls, took down messages and provided information.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Coordinated schedules and timelines for events
- Facilitated efficient registration processes at events by managing guest lists and coordinating check-in procedures.
- Maintained detailed records of all aspects of each event project, allowing for streamlined coordination efforts among team members throughout the planning process.
Assistant Teacher
Kids Work Chicago
Chicago , IL
11.2020 - 03.2021
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Social Media Manager
RE/MAX In The Village
05.2020 - 11.2020
- Developed marketing content such as blogs, promotional materials and advertisements for META social media platforms.
- Analyzed and reported social media and online marketing campaign results.
- Utilized techniques such as cold calling, networking and prospecting to develop new leads.
- Set clearly defined goals to drive major business initiatives, including increased customer retention, sales, online presence, brand awareness and website or social media traffic.
- Revamped RMITV Facebook Page, increasing daily visitation from 20% to 70% per month.
- Created actionable plans to grow and maintain followers through Twitter, Facebook and Instagram
- Promoted successful outcome of web development strategy by aligning consistent brand messaging and visual designs across digital outlets
- Suggested and implemented new features to develop brand awareness
FOH/BOH Team Member
Disney College Program
08.2017 - 12.2017
- Established welcoming atmosphere by greeting each guest warmly.
- Completed weekly food and supply inventories.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Prepared food and drinks while following safe food handling procedures
- Participated in special events catering, showcasing the restaurant''s offerings while maintaining exceptional standards of service delivery.
Education
Bachelor of Arts - Business Management
National Louis University
Chicago, IL05.2019
Skills
- Administrative tasks
- Outstanding Communication skills
- Detail - Oriented
- Team Collaboration
- Problem-solving
- Planning and Organization
- Quick Learner
- Efficient
- Inventory Management
- Event Budget Coordination
- Social Media Scheduling
- Computer Skills: Microsoft Office, G Suite, Canva
- Catering Management
Certification
- Certified Floral Designer, Mila School of European Floral Design - August 2022
Timeline
Event Planner/Floral Designer
Self-employed
06.2022 - Current
Delivery Sales Consultant
Blue Plate
10.2021 - 06.2022
Event Coordinator Intern
West Suburban Chamber Of Commerce & Industry
06.2021 - 10.2021
Assistant Teacher
Kids Work Chicago
11.2020 - 03.2021
Social Media Manager
RE/MAX In The Village
05.2020 - 11.2020
FOH/BOH Team Member
Disney College Program
08.2017 - 12.2017
Bachelor of Arts - Business Management
National Louis University