Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shaelyn McKee

Webster City,IA

Summary

Dynamic and detail-oriented professional with experience at Kendall Young Library, excelling in user experience and customer assistance. Proven ability to enhance patron satisfaction through effective communication and computer assistance. Skilled in operating point-of-sale systems, ensuring accurate transactions while fostering a welcoming environment for customers.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Library Reference Desk Assistant

Kendall Young Library
05.2022 - 08.2025
  • Placed books on proper shelves when returned to circulation.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Provided basic computer assistance to help patrons access needed resources.

Cashier

True Value Hardware Store
03.2021 - 01.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Science - Accounting

Iowa State University
Ames, IA
05-2027

Associate of Arts - Business

Iowa Central Community College
Fort Dodge, IA
05-2025

Skills

  • Administrative support
  • Computer assistance
  • Telephone etiquette
  • Point-of-sale system operation
  • Customer assistance
  • Drawer balancing
  • Sales transactions
  • Display creation

Certification

  • Certified Microsoft Office Specialist in Word, Powerpoint, Access, and Excel

Timeline

Library Reference Desk Assistant

Kendall Young Library
05.2022 - 08.2025

Cashier

True Value Hardware Store
03.2021 - 01.2024

Bachelor of Science - Accounting

Iowa State University

Associate of Arts - Business

Iowa Central Community College

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