Summary
Overview
Work History
Education
Skills
Timeline
Shaelyn Schadel

Shaelyn Schadel

Topeka,IN

Summary

Dynamic and results-oriented professional with proven expertise in customer service and problem-solving. Excelled at Steak N Shake Restaurant by training team members and enhancing customer satisfaction. Demonstrated reliability and compassionate communication, significantly improving team collaboration and customer experience. Skilled in fostering positive relationships and efficiently managing tasks.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Kwik Shop
01.2024 - 12.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Fast Food Team Leader

Steak N Shake Restaurant
05.2023 - 12.2023
  • Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
  • Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
  • Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
  • Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.

Education

High School Diploma -

Wamego High School, Wamego, KS
05-2014

Completed all credits and completed a CNA course my junior year, started working in the medical field as a CNA as a senior in High School.

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Reliability and punctuality
  • Compassionate communication
  • Emotional support

Timeline

Retail Sales Associate - Kwik Shop
01.2024 - 12.2024
Fast Food Team Leader - Steak N Shake Restaurant
05.2023 - 12.2023
Wamego High School - High School Diploma,

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Shaelyn Schadel