Shaemya Hawkes
Richmond,VA
Summary
Customer-focused Front Service Clerk recognized for productivity and efficiency in completing tasks. Skilled in customer service, time management, and problem-solving to enhance customer satisfaction and streamline operations. Excel at communication, teamwork, and adaptability, contributing positively to fast-paced retail environments by ensuring smooth front-end operations.
Overview
1
1
year of professional experience
2029
2029
years of post-secondary education
Work History
Front Service Clerk
Publix
Midlothian, Virginia
07.2024 - Current
- Greeted customers warmly and provided assistance with inquiries.
- Educated customers about store promotions and services offered.
- Maintained cleanliness of the front-end area of the store by sweeping, mopping, dusting.
- Resolved customer complaints in a timely manner to maintain good customer relations.
- Assisted customers with returns, exchanges, and other inquiries.
- Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.
Education
Clover Hill High School
Midlothian, VASkills
- Customer service
- Conflict resolution
- Safety compliance
- Promotion awareness
- Team collaboration
- Relationship building
- Listening skills
- Cleanliness standards
Timeline
Front Service Clerk
Publix
07.2024 - Current
Clover Hill High School