Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

SHAFATE ULLAH

Brooklyn

Summary

Dedicated and hands-on professional with a strong interest in aviation and engineering. Passionate about physically engaging work and committed to maintaining the highest safety standards in all environments. Experienced in airport ground operations, construction labor, and client-facing roles, with a proven ability to work efficiently under pressure and maintain clear communication in fast-paced settings.

Professional in aviation ground services, bringing valuable hands-on experience in aircraft handling and turnaround processes. Proven track record of supporting team efforts and ensuring timely and safe operations. Reliable and adaptable, known for effectively managing dynamic operational needs and collaborating with team members.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Ramp Agent

Federal Express (FedEx)
07.2024 - Current
  • Load and unload aircraft cargo in a fast-paced airport environment.
  • Operate ground support equipment including belt loaders and tugs.
  • Ensure timely and safe handling of all packages in accordance with FAA and company safety regulations.
  • Maintain clear communication with team members to coordinate efficient ramp operations.
  • Perform safety inspections and report equipment malfunctions promptly.

Laborer

Sofi Construction
08.2023 - 07.2024
  • Assisted in various construction tasks including demolition, site prep, and material handling.
  • Operated hand and power tools safely and efficiently under supervision.
  • Supported skilled tradesmen (e.g., carpenters, electricians) with project setup and clean-up.
  • Ensured job sites remained clean, organized, and compliant with safety standards.
  • Worked outdoors in varying conditions while maintaining productivity and safety awareness.

Account Representative

Timeless Estates LLC / Central City Exotics
01.2022 - 04.2024
  • Managed client accounts and facilitated real estate or vehicle-related transactions.
  • Maintained detailed records of customer interactions and account activity.
  • Provided high-quality customer service and ensured client satisfaction throughout the sales process.
  • Coordinated with internal departments to meet client needs in a timely and professional manner.
  • Assisted in preparing documentation, handling inquiries, and resolving issues quickly and effectively.

Education

High School Diploma -

Benjamin Banneker Academy
Brooklyn, NY
06.2023

Skills

  • Aircraft ground handling
  • Construction labor & site safety
  • Safety compliance & hazard awareness
  • Customer service & account management
  • Manual labor and heavy lifting
  • Ground support equipment operation
  • Communication and teamwork
  • Time management and task prioritization
  • Aircraft marshalling
  • Ramp service
  • Loading and unloading
  • Problem-solving
  • Heavy lifting
  • Aircraft tug operation
  • Baggage management
  • Load planning
  • Vehicle operation
  • Cargo handling
  • Freight handling
  • Baggage handling
  • Safety procedures compliance

Certification

SIDA (Security Identification Display Area) Badge - Authorized airport access

Languages

Arabic
Limited Working
Bengali
Native or Bilingual
English
Native or Bilingual

Timeline

Ramp Agent

Federal Express (FedEx)
07.2024 - Current

Laborer

Sofi Construction
08.2023 - 07.2024

Account Representative

Timeless Estates LLC / Central City Exotics
01.2022 - 04.2024

High School Diploma -

Benjamin Banneker Academy

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