Shafeeza Khan
Poughkeepsie,NY
Summary
My professional interests lie in medicine and interaction with patients. I have a passion for scientific literature and writings, which I hope to emphasize in the work that I perform. In my next position, I hope to gain exposure to the frameworks of a hospital setting and develop skills that will translate over into my future career as a future medical professional worker.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Technician II , RCU
Vassar Brothers Medical Center
11.2024 - 03.2025
- Provided direct patient care, including mobility assistance, hygiene, and feeding.
- Monitored vital signs, recorded data, and reported abnormalities.
- Assisted with tube feeding, oral suctioning, dressing changes, and post-mortem care.
- Supported patient admissions, transfers, and discharges.
- Ensured compliance with infection control and safety protocols.
- Maintained unit cleanliness and restocked supplies.
Patient Specialist
Optum
05.2024 - 07.2024
- Handling patient inquiries, scheduling appointments, and assisting with patient registration processes
- Verifying insurance information, processing claims, and handling billing-related inquiries
- Ability to work in a fast-paced healthcare environment
- Managing and updating patient medical records, ensuring accuracy and confidentiality
- Liaising between patients and healthcare providers to ensure seamless communication and care delivery
- Providing support to patients, addressing concerns, and ensuring a positive patient experience
- Maintaining accurate records in the healthcare system and ensuring compliance with regulations
Medical Scribe ED Tech
Peconic Bay Medical Center: Emergency Room
01.2023 - 09.2023
- Managed sensitive and confidential materials such as patient health records
- Maintained prompt and organized responses in a high-stress work environment
- Accurately and thoroughly documented medical visits and procedures as they are being performed by the medical provider
- Accompany the provider into the exam room to document provider/patient interaction
- Manage and sort medical documents in the EMR system. Assist physician with e-Scribing.
- Interacted extensively with medical staff and personnel on daily basis.
- Provided comfort care to patients and families.
- Submitted and documented EKGs, MRIs, and all lab workups.
- Demonstration of knowledge of and competent performance of technical procedures.
Education
- Nursing
Queensborough Community College of The City University of New York
- EKG Certification
Genesis Medical Training Center
- BLS Certification
Genesis Medical Training Center
Skills
● CPR
● Patient Care
● Organization and Time Management
● Team Building
● Ability to multitask
● Patient-oriented
● Excellent communication skills
Comfortable working with large
volumes of patients
●Perform exams proficiently according
to established procedures and
techniques with minimal errors/poor
technical quality that would affect
results of interpretation
●Perform quality control, preventive
maintenance, and calibration
procedures according to policy
●Assist in cross-training of staff and/or
students
●Assist patients and physicians during
and following procedures
Certification
- Phlebotomy Technician
- EKG Technician
- BLS Certificate
- HHA Certificate
References
References available upon request.
Timeline
Patient Care Technician II , RCU
Vassar Brothers Medical Center
11.2024 - 03.2025
Patient Specialist
Optum
05.2024 - 07.2024
Medical Scribe ED Tech
Peconic Bay Medical Center: Emergency Room
01.2023 - 09.2023
- EKG Certification
Genesis Medical Training Center
- BLS Certification
Genesis Medical Training Center
- Nursing
Queensborough Community College of The City University of New York
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