Shafi Rahman
Westminster,Colorado
Overview
7
7
years of professional experience
Work History
Server/bartender
Loniganʼs Irish pub
Estes park/ colorado
04.2023 - 08.2024
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences
- Performed restaurant walk-throughs to gauge timeliness and excellent service quality
- Provide excellence customer service, greet customer and present menu
- Make suggestions based on their preferences, take and serve food&drinks
- Up-Sell when appropriate, arrange table settings
- Keep table clean and tidy at all times
- Deliver check and collect payments
- Cooperate and communicate with all serving and kitchen staff
- Adhere to all relevant health department rules®ulations and service guidelines.
Server/Bartender
Monarch Casino Resort and Spa
Black hawk
11.2021 - 03.2023
- Take and relay food and beverage orders
- Serve food and beverages to guests
- Check on guest satisfaction
- Handle complaints and concerns of customers
- Provide food and beverage product knowledge
- Use proper serving techniques
- Practice responsible alcohol service
- Cash out and reconcile cash with total sales.
Bartender/server
Himalayan Curry and Kebob
Estes Park, CO
03.2020 - 11.2021
- Take and relay food and beverage orders
- Serve food and beverages to guests
- Check on guest satisfaction
- Handle complaints and concerns of customers
- Provide food and beverage product knowledge
- Use proper serving techniques
- Practice responsible alcohol service
- Cash out and reconcile cash with total sales.
Server/Bartender
Ameristar Casino Resort Spa
Black Hawk, CO
01.2018 - 03.2020
- Greeting and serving customers
- Taking drink and food orders
- Preparing and serving drinks
- Managing inventory and restocking supplies
- Handling cash and credit card transactions
- Getting feedback and working on improvemrnt if needed
- asking for google review for business improvement
Education
Bachelor in hospitality -
National school of hotel management(NSHM)
Certificate course in bartending -
Kossmo bartending school
Event management program - Operations Management
WoW Events Pvt Ltd
India10.2017
Skills
- Team work
- Time management
- Guest service
- Conflict solution
- Neat appearance
- Physical stamina
Websites
Personal Information
- Place of Birth: India
- Date of Birth: 08/21/1996
- Gender: Male
- Nationality: Indian
- Marital Status: Single
References
Kris Thottekat, +1 (303) 910-4924, kthottekat@monarchblackhawk.com, Monarch casino resort and spa
Hobbies and Interests
Hiking, water rafting, cycling etc
Timeline
Server/bartender
Loniganʼs Irish pub
04.2023 - 08.2024
Server/Bartender
Monarch Casino Resort and Spa
11.2021 - 03.2023
Bartender/server
Himalayan Curry and Kebob
03.2020 - 11.2021
Server/Bartender
Ameristar Casino Resort Spa
01.2018 - 03.2020
Bachelor in hospitality -
National school of hotel management(NSHM)
Certificate course in bartending -
Kossmo bartending school
Event management program - Operations Management
WoW Events Pvt Ltd