KAYLEY GUENTHER
LAFAYETTE
Summary
Personable and quick learner with valuable experience in various job roles, bringing quick adaptation to new environments. Enjoys meeting new people as it includes learning and personal growth. Friendly and knowledgeable, consistently brings a positive contribution to any team.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Adopted Dog Brewery
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
The Flats
04.2023 - 08.2024
- Provided excellent customer service to ensure satisfaction
- Assisted in training new servers
- Took orders from customers accurately and in a timely manner
- Checked food before serving it to customers
- Ensured that each guest was served courteously, quickly, and efficiently
- Operated POS terminals to input orders, split bills and calculate totals
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
- Explained menu options to guests, offered suggestions and took orders for food and beverages
- Assisted in preparing salads, appetizers and desserts to speed up food service
CNA
Our Lady Of Lourdes
08.2021 - 05.2023
- Provided assistance with activities of daily living, including bathing, dressing and grooming
- Performed vital sign assessments, such as taking blood pressure and temperature
- Reported changes in patient conditions to registered nurse or physician
- Answered patient call lights promptly and responded to requests appropriately
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures
- Demonstrated excellent customer service skills when interacting with patients, families and guests
- Participated in educational programs designed to improve knowledge of health care practices
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures
Education
Esthetician License - Esthetics
Aveda Arts And Sciences Institute
Lafayette, LA06-2021
High School Diploma -
Lafayette High School
Lafayette, LA05.2020
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Compassion and empathy
- Team work
- Friendly and respectful
Timeline
Server/Bartender
Adopted Dog Brewery
07.2024 - Current
Server
The Flats
04.2023 - 08.2024
CNA
Our Lady Of Lourdes
08.2021 - 05.2023
Esthetician License - Esthetics
Aveda Arts And Sciences Institute
High School Diploma -
Lafayette High School
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