Shagaye Grant
Garfield,USA
Summary
Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Ambassador
CLEAR
Newark, NJ
08.2022 - 10.2022
- Facilitated membership registration for new passengers, ensuring streamlined access through security checkpoints.
- Conducted passenger verification for CLEAR members, ensuring swift access to security screening.
Cashier
ShopRite Supermarkets
Englewood, NJ
08.2020 - 12.2020
- Performed scanning and systematic bagging of items purchased to maintain operational efficiency at point of sale.
Shift Supervisor
KFC KBF Foods
Teaneck, NJ
03.2018 - 07.2020
- Directed and supervised crew members throughout shift operations.
- Assigned roles to optimize team performance and ensure project success.
- Help train new employees
- Oversaw team performance to ensure adherence to job responsibilities.
- Ensured restaurant opened and closed efficiently to maintain operational standards.
- Managed employee break times and shift schedules to ensure operational efficiency.
- Provided assistance in diverse areas to ensure seamless operations.
- Performed detailed cash drawer audits and register counts to uphold financial accountability.
- Facilitated refund transactions and addressed challenging customer situations to enhance satisfaction.
- Ensured compliance with hygiene and safety standards to promote a safe work environment.
- Conducted thorough evaluations of food product inventory, specifically targeting chicken packaging and its associated materials.
- Assessed stock requirements and executed item restocking to support seamless operations.
- Reported operational challenges to manager to facilitate effective problem-solving.
Education
Bachelor's degree - Health studies
William Paterson University of New Jersey
Remote05.2025
Bachelor's degree - Undecided
Felician College
Rutherford, NJ08.2023
High school diploma -
Hackensack High School
Hackensack, NJ06.2020
Skills
- Team leadership
- Customer engagement
- Store Management Experience
- Food Service
- Operational shift management
- Food Preparation
- Collaborative team member
- Shift Supervisor
- Point of sale operations
- Fast Food
- Team member
Certification
- First Aid/CPR Certified
Timeline
Lead Ambassador
CLEAR
08.2022 - 10.2022
Cashier
ShopRite Supermarkets
08.2020 - 12.2020
Shift Supervisor
KFC KBF Foods
03.2018 - 07.2020
Bachelor's degree - Health studies
William Paterson University of New Jersey
Bachelor's degree - Undecided
Felician College
High school diploma -
Hackensack High School