SHAH FERDOUS
New York,NY
Summary
Positive and detail-focused, excelling in analytical thinking and problem-solving. Possess foundational knowledge in financial principles and proficient in data analysis and Excel. Capable of driving meaningful insights and contributing to financial decision-making processes.
Offering solid foundation in finance and keen ability to learn and grow in professional environment. Conducts thorough analyses and problem-solving to quickly adapt to new financial concepts and tools. Ready to use and develop analytical and Excel skills in this role.
Finance professional with practical experience in financial analysis and reporting. Known for strong teamwork and flexibility in dynamic environments, contributing to budget preparation and financial forecasting. Reliable with focus on achieving results, proficient in MS Excel and financial software.
Overview
5
5
years of professional experience
Work History
Client Service Representative
All Nippon Airways
01.2025 - 05.2025
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
Sales Executive
Uniqlo Usa
08.2024 - 02.2025
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Sales Associate
US Polo
03.2023 - 09.2023
- Greeted customers and provided exceptional customer service
- Assisted customers with product selection, sizing and styling
- Provided accurate information about products, prices and services
- Maintained up-to-date knowledge of store merchandise and policies
- Processed transactions using a point-of-sale system.
Sales Associate
Cats Eye Bangladesh
01.2020 - 04.2020
- Provided accurate information about products, prices and services
- Assisted customers with product selection, sizing and styling
- Greeted customers and provided exceptional customer service.
Education
Bachelor of Arts - Finance
City College of New York of The City University of New York, The
07-2027
High School Diploma -
Williamsburg Preparatory School
06-2023
Skills
- Sales and marketing strategies
- Prospecting skills
- Client presentations
- Negotiation Tactics
- Sales development
- Database management
- Physically Fit
- Meeting deadlines
- Promotional mailings
LANGUAGES
Bengali - Native
Hindi - Bilingual
Timeline
Client Service Representative
All Nippon Airways
01.2025 - 05.2025
Sales Executive
Uniqlo Usa
08.2024 - 02.2025
Sales Associate
US Polo
03.2023 - 09.2023
Sales Associate
Cats Eye Bangladesh
01.2020 - 04.2020
Bachelor of Arts - Finance
City College of New York of The City University of New York, The
High School Diploma -
Williamsburg Preparatory School
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