Accomplished District Manager experienced in directing sales, staffing and operations for multiple stores and large staffs. Exceptional leader of growth initiatives and new concepts for promotions, product launches and sales initiatives.
Translated the Amtel/T-Mobile business plan into exceptional sales/service by driving flawless execution by motivating people on the front line, streamlining store operations or showcasing effective merchandising to ensure the best customer experience across several T-Mobile retail locations. With responsibility for full P&L management, the MM is an integral part of the Amtel leadership team. Visited each retail store within the assigned district on a regular basis to Identify gaps in operational compliance and provided on the spot coaching to all and communicates business metrics and often created sales and operational reports..Coached and developed Retail Store Managers and assisted in the coaching and developing of Retail Sales Representatives. 3 times Winner Circle Winner.
Lead the Retail Sales Associates to excel to ensure an extraordinary customer experience at all times and deliver financial results based on Key Performance Indicators. Was responsible for overall store operations and sales as well as the development of a high performing, motivated team. Was promoted to DM in 2 years
Assisted store manager in day to day duties, Was promoted to store manager in 1 year
founded and owned an online apartment search with an extensive database to help customers find their ideal apartment at no cost to them.
Started as a sales rep and finished as a retail Business Manager
Multi unit management
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