Shahad Ali
San Antonio,TX
Summary
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette. Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors.
Overview
3
3
year of professional experience
Work History
Retail Sales Associate
Ulta
05.2024 - Current
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and helped with product questions, selections, and purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong rapport with customers and created positive impression of business.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Front Desk Receptionist
Palata Auto
05.2024 - Current
- Assisted with scheduling appointments for clients and visitors
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders
- Verified identity documents for new customers before opening accounts in accordance with company policies
- Performed data entry into computer systems to maintain accurate records of customer information
Education
Bachelor Of Science - Computer Science
University of San Antonio Texas
San Antonio, TX05.2027
Associate Of Science - Computer Science
Northwest Vista College
San Antonio, TX05.2024
High School Diploma -
Tom C Clark High School
San Antonio, TX06.2023
Skills
- Customer Service
- Guest Relations
- Office Organization
- Appointment confirmation
- Sales Expertise
- Team Collaboration
Languages
Arabic
Native or Bilingual
Timeline
Retail Sales Associate
Ulta
05.2024 - Current
Front Desk Receptionist
Palata Auto
05.2024 - Current
High School Diploma -
Tom C Clark High School
Bachelor Of Science - Computer Science
University of San Antonio Texas
Associate Of Science - Computer Science
Northwest Vista College
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