Overview
Work History
Timeline
Generic

Shahana Breaux

Rowlett,TX

Overview

24
24
years of professional experience

Work History

Bus Driver

Richardson ISD
07.2009 - Current
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Conducted pre-trip inspections of bus for safe operation.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Received excellent customer reviews for friendly, punctual transport services.
  • Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
  • Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
  • Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
  • Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
  • Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
  • Retained bus system, route and stop knowledge for informative customer advice.
  • Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
  • Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Improved route efficiency by consistently reviewing and adjusting routes based on traffic patterns and customer feedback.
  • Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.

Bus Monitor

Wylie ISD
04.2007 - 07.2009
  • Assisted driver in monitoring and managing student behaviors to promote safety.
  • Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
  • Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
  • Contributed to the development of effective emergency evacuation procedures, prioritizing student safety in crisis situations.
  • Conducted thorough inspections of the bus before and after each route, identifying potential safety hazards or maintenance needs.
  • Increased accessibility for wheelchair users by operating specialized equipment when needed, facilitating smooth boarding processes for all passengers.
  • Responded to medical crises and behavioral problems to maintain safe travel.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Secured special seats and restraint devices used by students.
  • Managed emergency bus evacuations with appropriate use of emergency door.
  • Kept student personal and medical information in strictest confidence.
  • Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Conducted patrols to identify and help those in need of immediate care and assistance.
  • Facilitated clear communication between parents, school staff, and bus drivers regarding any incidents or concerns that arose during transit.
  • Maintained open lines of communication with school administrators, providing updates on any notable occurrences during daily transportation activities.
  • Maintained accurate records of student attendance on the bus, aiding in tracking and reporting trends.
  • Enhanced student safety by diligently monitoring behavior and addressing issues promptly.
  • Streamlined the boarding process by efficiently guiding students to their assigned seats and ensuring all belongings were properly stowed.
  • Promoted a positive atmosphere on the bus through consistent enforcement of rules and respectful interactions with students.
  • Assisted bus driver in maintaining order, ensuring a safe and efficient transportation experience for all passengers.
  • Provided first aid as needed while on duty, responding quickly to medical emergencies until further assistance arrived.
  • Assisted students in navigating difficult social situations on the bus, promoting healthy relationships among peers.
  • Managed challenging behaviors effectively by employing de-escalation techniques learned through ongoing professional development opportunities.
  • Supported special needs students with individualized care, fostering an inclusive environment.
  • Ensured timely arrival at designated stops by closely following established schedules and routes.
  • Reduced instances of bullying by actively observing student interactions and intervening when necessary.
  • Worked with bus driver and parents to meet specialized needs of passengers.
  • Enforced State safety guidelines for passenger transportation to keep children safe and driver free of distraction.
  • Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
  • Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
  • Assisted administration with assignment of students to bus routes and prepared reports using Software.
  • Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
  • Communicated with bus drivers, contractors and schools regarding route changes.
  • Assisted juvenile passengers in crossing roadway safely.
  • Supervised and assisted special-needs passengers, offering individual adult attention during transport.
  • Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
  • Optimized seating arrangements based on changing circumstances and passenger makeup.
  • Checked on passengers regularly, verified compliance with safety requirements and identified assistance needs.
  • Secured passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
  • Assisted students with safe and orderly boarding and exiting of vehicle.
  • Kept close eye on passenger behavior and watched for injuries, illnesses, and disputes.

Sales Associate

Sears Holdings Company
05.2007 - 07.2008
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Valet

Central Parking
06.2000 - 07.2005
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
  • Answered guest's questions about property amenities and services.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Provided punctual, polite valet services to uphold professional standards.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Located and retrieved vehicles quickly to minimize customer wait times.
  • Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
  • Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.
  • Trained new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.
  • Developed rapport with repeat customers, remembering names and preferences for personalized service experiences.
  • Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
  • Issued and collected claim tickets and processed valet parking fees.
  • Logged and documented parked vehicle details for accurate records.
  • Ensured safe operation of client vehicles by adhering to strict driving guidelines and following traffic regulations at all times.
  • Kept detailed records of damages or pre-existing conditions on incoming vehicles, protecting both company liability and customer interests.
  • Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.
  • Promoted repeat business through friendly interactions and consistent delivery of prompt service to all customers.

Timeline

Bus Driver

Richardson ISD
07.2009 - Current

Sales Associate

Sears Holdings Company
05.2007 - 07.2008

Bus Monitor

Wylie ISD
04.2007 - 07.2009

Valet

Central Parking
06.2000 - 07.2005

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Shahana Breaux