Shahana Sagoo

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• Drove customer satisfaction by successfully completing all returns quickly.
• Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
• Inspected physical condition of warehouse and equipment and implemented any repairs, improvements or replacements as necessary.
• Maintained compliance with company safety policies and called violations to attention of management.
• Moved merchandise using pallet jacks.
• Facilitated onboarding on new hire associates
• Coach and trained veteran associates within department
• Worked in quality performing grading audits to assure quality items are being sent out.

• Trained, coached and mentored new sales associates for maximum performance.
• Kept detailed track of sales and customer information in company system.
• Worked with teams to recover stores that had overflowing back rooms
• Exceptional computer skills
• Built relationships with customers and community to promote long term business growth.
• Worked independently with minimal supervision.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Acting manager when store manager is not there.
• Closing and opening procedures according to standard work
• Received and released trucks, opening and closing seals.
• Stocked at fast pace.